Case Manager

3 weeks ago


Boston, United States Complete Staffing Solutions, Inc. Full time
Job DescriptionJob Description

Job Description:

Care Navigator - Healthcare practice, MUST BE bilingual Spanish
Schedule: Mon-Fri 9am-6pm (1 hour lunch break). This schedule can be flexible as long as it is 8 hours/day. No weekends.
Pay: $25-$30/hr

Requirements

  • Bachelor's degree in a related field (education, public health, etc.)
  • Proficient in Spanish is required
  • 2+ years working with children
  • Openness to and respect for others’ cultures, identities, and lived experiences
  • Organized with the ability to effectively prioritize responsibilities/tasks in a fast-paced environment
  • Detail-oriented and able to complete work accurately and efficiently
  • Excellent written and verbal communication skills
  • Excellent teamwork skills
  • Strong motivational communication skills
  • Ability to work independently

Key Responsibilities:

  • Provide direct individual care navigation services to an assigned caseload of patients to support families with the social determinants of health, as well as navigating the complex health care system.
  • Assist families with housing applications, SNAP applications, RAFT applications, job applications, educational support, as well as navigating many other systems and agencies.
  • Help obtain healthy food resources for families, including fresh fruits/vegetables, frozen meals, grocery store gift cards
  • Identify and develop innovative and streamlined ways to help patients overcome barriers to health, such as transportation, housing, and childcare arrangements.
  • Find creative ways to support families (helping them to obtain a crib or car seat, supplementing groceries at the end of a difficult month, supporting a child who needs to purchase a sports uniform, etc.)
  • Partner with established community organizations and develop new community partnerships to further support patients.
  • Collaborate with community organizations to refer patients for further support.
  • Gather/develop educational materials to support patients.
  • Recruit patients for wellness and nutrition programs.
  • Participate in various special events throughout the year in conjunction with staff.
  • Track all work with patients in both an extensive spreadsheet as well as in electronic medical records (Athena).

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