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Field Service Technician

2 months ago

Detroit, United States ASK Consulting Full time
Job DescriptionJob Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title:  Field Service Technician

Location: Detroit, MI (48167)

Duration: 3+ Months (Possible Conversion to Permanent)  

Pay range: $ 21.00 – 21.50/ hr. 

Responsibilities:

Field Service Technician

Work Shift: Thursday - Monday (3:00 pm – 11:00 pm)

Job Description:

  • Field Service Technician I Join our dynamic service team for this entry level field service position.
  • Depending on your assigned territory, you will provide services, repairs and technical maintenance for ATM's, retail point of sale (POS) equipment, locksmithing, Electric Vehicle Charging (EVC) plus related PC and PC peripherals on customer premises.
  • Our training consists of on the-job mentoring as you might expect, but also formal classroom, virtual and self-paced training for extensive learning opportunities.
  • You are responsible for: Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.).
  • Electromechanical repair. -Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks).
  • Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.-Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures.
  • Prioritizing and planning service calls-Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory-Contacting the customer with the estimated time of arrival.
  • Working with customers to ensure satisfaction with service delivery and understanding of product functionality-Following key/alarm/combination control processes in assigned area of responsibility.
  • Using provided tools and repair kits, you will travel to customer sites to resolve the issue.
  • Our entry level technicians respond to 5-8 calls per day across their territory.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.