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Clinical and Technical support in a dental lab
3 months ago
Job Title: Technical & Client Support - Dental Lab - Must be a Dental Assistant or Technician Previously
Location; Durham, North Carolina
Benefits: Full
Salary: 50-75k depending on experience
Awesome opportunity for Dental Technician or Dental Assistant that need a change
Job Description:
Customers/Dentists:
- Implements lab processes, evaluates and plans for case design and fabrication.
- Knowledge of Full arch Implant supported restorations.
- Knowledge all cases fabricated at Dental Lab.
- Communicates case planning, fabrication or any issues with doctors.
- Consults with clinicians in case planning and procedures to achieve the patients’ and clinicians’ expectations.
- Manages case design, material choices and all other technical questions.
- Evaluates all new cases for quality of impression, quality of model and accuracy of bite.
- Ensure cases remain on schedule and maintain persistent and timely follow up on cases.
- Provides general troubleshooting and problem-solving with technicians on technical question or issues.
- Maintain accurate, detailed and clearly written notes on all cases per doctor’s instructions and conversations.
- Takes and handles all technical questions.
- Evaluate digital cases when needed. (margins, bites, etc.)
- Conduct and participate in Team View consulting sessions with clinicians when needed.
- Assist in QC as needed.
- Assist with patient shade & custom stain appointments as needed.
- Keeps abreast of research and development of new technologies and materials.
- Reports to owners regarding implementation of potential new technology.
- Provides excellent customer service.
- Keeps abreast of research and development of new technologies and materials.
- Adhere to all HIPAA/PHI regulations and maintain current certification
- Creates a team environment with the technicians.
- Provides general troubleshooting and problem-solving with technicians.
- Conflicts among employees will be taken off the floor and handled with applicable supervisors, General Manager and Human Resources.
Company DescriptionSince 1998 Dental Career Services has been a leading permanent placement specialist focused on Dental Laboratory and Clinical Dental recruiting
If you are a dental professional looking for outstanding dental jobs, we can connect you with exceptional dental practices. We have established strong ties to a variety of dental practices, including small boutique, single restorative, multi-doctor, and luxury cosmetic practices. As the best and reliable dental recruiter, we deliver the first-class dental employment services you would expect from the leader in the dental industry, and you can have confidence that our team will produce the results you need.
Whether you need to hire one employee or a team of hundreds, experts at our dental recruitment agency can identify, interview, screen, and present the very best candidates for your consideration, experienced, industry-leading recruiting when you need it.Company DescriptionSince 1998 Dental Career Services has been a leading permanent placement specialist focused on Dental Laboratory and Clinical Dental recruiting\r
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If you are a dental professional looking for outstanding dental jobs, we can connect you with exceptional dental practices. We have established strong ties to a variety of dental practices, including small boutique, single restorative, multi-doctor, and luxury cosmetic practices. As the best and reliable dental recruiter, we deliver the first-class dental employment services you would expect from the leader in the dental industry, and you can have confidence that our team will produce the results you need.\r
\r
Whether you need to hire one employee or a team of hundreds, experts at our dental recruitment agency can identify, interview, screen, and present the very best candidates for your consideration, experienced, industry-leading recruiting when you need it.
