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Bilingual Pharmacy Technician

2 months ago

Los Angeles, United States RPh on the Go Full time
Job DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.

RPh on the go is searching for a bilingual Pharmacy Technician. The ideal candidate will have remote clinical support and cold calling experience.

Overview:

  • Engaging patients over the phone to deliver services on behalf of their health plan, including explaining clinical programs and benefits
  • Identifying potential medication-related and health-related issues and escalating them to the pharmacist
  • Obtaining provider contact information to facilitate the delivery of clinical interventions
  • Obtaining patient information required for clinical interventions
  • Answering phone calls from patients, providers, and pharmacies and responding to inquiries professionally
  • Accurate record keeping
  • Participating in process improvement meetings and team meetings to optimize workflows
  • Following up with hospitals, clinics, pharmacies, and patients to resolve clinical issues and concerns
  • Preparing and mailing patient educational materials and other necessary items as needed
  • Scheduling patients for telephonic or videoconference appointments with clinical pharmacist

Requirements:

  • Technician license in state residing in.
  • Remote experience REQUIRED
  • No employment gaps more than 6 months
  • Medication knowledge
  • Bilingual Spanish

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