QC Technician
2 weeks ago
Job Title: QA Technician
Location: Temecula, CA
Duration: 12 months of Contract (with possible extension)
Shift Time: 1st shift (6 am - 1:30 pm & 8 am- 5 pm)
Job Description
Assists laboratory personnel in providing analysis support of compromised product complaints. Provides support in attempting to retrieve and inventory Returned Goods associated with product complaints.
Responsibilities:
- Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
- Assists laboratory personnel in providing analysis support by attempting to retrieve and inventory Returned Goods associated with product complaints.
- Communicates with customers and affiliates in a professional manner via email, phone and fax to ensure timely retrieval attempts and shall elevate to management as needed. Communication to customers and affiliates must be clearly written and professional.
- Candidate must be organized, focused, detail-oriented oriented and be able to work independently at times.
- Assists with maintaining inventory of proxy devices, sterile device returns.
- Learns process to ensure timely device retrieval and/or inventory processes to maintain compliance.
- Helps to develop and implement process improvements by assisting management in researching and implementing changes in processes to reduce cycle time per established procedures.
- Manages and sorts excel sheets to effectively execute complaint device retrieval attempts based on procedural requirements.
(Planning/Organization) Plans, organizes, and prioritizes own daily work routine to meet established schedule.;
(Decision Making/Impact) Solves a variety of problems of limited to moderate scope and complexity requiring basic interpretation of defined procedures and practices. Maintains confidentiality in handling sensitive information or documents.
Candidate shall be familiar with using Microsoft office products (Outlook, Excel).
Qualifications:
(Education/Experience)
H.S. diploma or equivalent plus 2-5 years of related work experience or equivalent combination. Two-year degree or some college credits preferred
Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.Company DescriptionSelect Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. SSI consultants have provided exceptional services that have been appreciated by clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.
