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Bilingual Family Navigator

4 months ago


Kaufman, United States ChildCareGroup Full time
Job DescriptionJob Description

Make an Impact as a Bilingual Family Navigator

The Family Navigator position will work with families being served through CCG programs and the Help Me Grow North Texas program. Working with families applying for services within targeted counties, the Family Navigator will connect families in an effective and timely manner to needed resources, education, and referrals to support services. They will connect with prenatal and new parents for education, assessment of risk factors and refer to resources and support agencies to ensure the goals are met in a timely manner. The Family Navigator is responsible for generating accurate and timely reports. Will report to the Family Navigation Manager with a high demand for independent judgment.


Why work for ChildCareGroup?  

Founded in 1901, ChildCareGroup’s (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families. ChildCareGroup believes that children do better as their parents do better. When families thrive, communities succeed.  

ChildCareGroup offers a generous benefits package including Paid Parental Leave, (13) Company Holidays, 401(k) match, Paid Time Off, Medical, Dental, Vision and more  

You are a great fit for the role because you identify with the CCG SPIRIT, our core values:

SERVICE – Lead with a servant’s heart

PROFESSIONALISM – Perform our best every day

INTEGRITY – Do what is right

RESPECT – Treat each other the way we wish to be treated

INCLUSION – Value individual differences

TEAMWORK – Communicate and collaborate to achieve our goals

Responsibilities and Essential Job Functions


  • Process, manage and close referrals within the required time frames
  • Determine the families’ level of risk
  • Identify and provide community referrals based on the needs of the family
  • Distribute appropriate parent education material, including information on quality child care and the importance of early development. Provide information on programs and services such as the Positive Parenting Program (Triple P), Period of Purple Crying, postpartum depression, child development, home visiting, etc.
  • Must adhere to all policies and procedures, this includes CCG and all funding sources
  • Responsible for identifying and recruiting organizations that will partner with CCG to provide the program to their clients in individual or group settings
  • Work closely with families on the CCG waiting lists to connect with Pre-K or other community-based programs they are eligible for
  • Educate parents on the process of enrolling in child care
  • Work with CCG's Inclusion Specialists to connect families to ECI or other services
  • Attend training programs to learn about other partners as available and appropriate.
  • Responsible for ongoing professional development to keep abreast of current practices.
  • Responsible for assessing families using social determinants of health, the Ages and Stages Questionnaire (ASQ), and other assessment tools as needed.
  • Provide referrals to a variety of social services agencies and clinical programs, as appropriate.
  • Coordinate and attend group information and training sessions.
  • Ensure all screenings are conducted in a timely and confidential manner, according to the specifications of the grant.
  • Network with all social services agencies in the catchment area to attain knowledge of available services to refer families to all appropriate agencies.
  • Maintain current agency information in a database.
  • Refer families to all appropriate partner agencies and other social service agencies and ensure follow up.
  • Responsible for working individually and/or as a member of a team to meet the requirements of the funder.
  • Responsible for generating accurate and timely reports for the funder, including, but not limited to, individual and group training information, risk assessment reports, referrals, progress reports, vignettes, success stories and any other requested information.
  • Prepare materials for special reports, newsletters, and parent or provider educational materials as requested.
  • Represent the agency at workshops, conferences, and other events, and participate in staff development activities as assigned.
  • Keep abreast of current child development issues and share information and resources with parents.