Claims Resolution Specialist

3 weeks ago


Jersey City, United States Caduceus Inc Full time
Job DescriptionJob Description

Overview: Demonstrate competency as a claims resolution specialist for a large-scale multi-specialty/multi-site healthcare organizations in the U.S.


  • Perform claims resolution or medical billing and appeals or claims denials in Athena within the last two years.
  • Conduct AR Follow-up both on front end scrubs and back end denials through best practices. Scrub charges for submission and launch appeals via the Athena billing platform.
  • Review and clear claim edits in the system. Types of edits to be worked include registration, insurance, charge, and related issues for high volume practices.
  • Demonstrate a detailed understanding of how to read and interpret EOB's and denials from all insurance carriers (including the financial components such as co-pays, deductibles, and co-insurance).
  • Possess a thorough knowledge of appeals processing from end to end across all payer categories based on insurance denials.
  • Differentiate between best practices of appeal, coding review, credentialing review and/or adjustment.
  • Contact insurance companies and utilize web portal and websites for appeal, eligibility, remittance, and payment information.
  • Candidate must be able to report and communicate issues and trends.
  • Meet or exceed daily productivity benchmarks.

Knowledge, Skill, and Experience Requirements:

  • 3+ years of experience in claims resolution or medical billing.
  • A minimum of 3 years of documented experience on the Athena billing platform is required.
  • Working knowledge of CPT, ICD-10, and medical terminology.
  • Complete understanding of follow-up processes.
  • Solid background in AR and overall Revenue Cycle policies and procedures.
  • Experience working in a physician billing environment.
  • Excellent communication skills.
  • Proficiency in Microsoft Office Suite, including Word and Excel.


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