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Project Manager

2 months ago

Irving, United States Moxie Pest Control Full time $75,000 - $95,000
Job DescriptionJob DescriptionPlay Your Part In Our Team Succeeding

The Project Manager is responsible for overseeing and optimizing business processes within the organization. This role involves analyzing existing processes, identifying areas for improvement, and implementing solutions to enhance efficiency, reduce costs, and improve overall business performance. The Senior Process Manager will collaborate with cross-functional teams, manage process improvement projects, and drive a culture of continuous improvement.

Core Responsibilities

  • Maintain a customer centric mindset

  • Center all decisions around the customer

  • Create processes and maintain the database of processes

  • Educate leadership on continuous improvement processes and culture

  • Build out and optimize processes

  • Document all processes

  • Become the expert of all processes

  • Analyze impact of proposed changes to processes to identify gaps and impacts of those changes

  • Make recommendations to Directors on operational opportunities primed for improvement and assist in building new processes to assists our Customers and Teams

  • Meet daily with Ops Execution as a cross functional team

  • Deliver data status updates

  • Work with the Field to implement new processes and updates to current processes

  • Maintain database of all processes in Zendesk

  • Prepare and present reports on process improvement initiatives and outcomes to senior management.

  • Continuously monitor processes to ensure sustained improvements and identify new opportunities for enhancement.

Qualifications

  • Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field. A master’s degree or relevant certification (e.g., Lean Six Sigma Black Belt) is preferred.

  • Microsoft 365 Suite (Excel)

  • Basic understanding of G-Suite applications (Google Docs, Google Slides, Google Sheets)

  • Experience with Zendesk is preferred

  • Six Sigma or Lean certified preferred, not required

  • Hands-on experience managing timelines and deliverables

About Us

Moxie Pest Control is named for the drive and enthusiasm embraced by our team Our mission is to improve the quality of life for our customers, team, and community.


We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.


We’re more than just a pest control company

What We Live By


Do The Right Thing

We believe in striving to do the right thing because we genuinely care about our customers


Be Nice

We think kindness is contagious, and we believe small gestures can have a big impact.


Be The Solution

It’s an understatement to say we take pride in our work. We live by the motto: “If a thing is worth doing, it’s worth doing well.”


Keep Improving

Because we care about helping our customers, we take our job knowledge seriously.


Company Perks

At Moxie Pest Control we offer a total rewards package that supports the health, life, and career of our employees. The available plans and programs include:

  • 2021-2024: Great Places To Work and Top Places to Work

  • Awards & Recognition

  • Monthly Company Events

  • Company Service Projects

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay

  • Additional options for dental and vision benefits, life and disability coverage and more

  • 401K Plan

  • Roth IRA

  • Long- and Short-term Disability Coverage (Voluntary)

  • Paid Time Off

  • Hybrid work

AAP / EEO Statement

Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.