Customer Service/Support Staff

4 weeks ago


Virginia Beach, United States United Medical Inc. Full time
Job DescriptionJob DescriptionSalary: 18.00 to 22.00

About the role

The Customer Service/ Support Staff is responsible for assisting with the administration of all incoming referrals, orders for delivery, and pick up. The specialist will record and enter patient demographics, emergency contact information, physician information, and diagnosis.


Responsibilities

  • New patient intake entry into databases and answer calls.
  • Troubleshoot patient problems as a company representative
  • Daily Communication with therapist and physicians
  • Take payments and create payment plans
  • Communicate with patient coverage changes


Location & commitments

  • Permanent, Full Time Position
  • 36-40 hours per week
  • Virginia Beach, VA
  • PTO & Health insurance provided after 90 days.

Candidate requirements

  • 2+ years of experience providing customer service, preferred experience speaking with patients & therapists
  • Ability to effectively communicate, orally and in writing, with the public and with employees to exchange and clarify information
  • Ability to identify and resolve problems in a timely manner while analyzing the information and data
  • Flexibility to adapt in a fast-paced environment that is constantly evolving
  • Ability to multitask and meet deadlines

Skill requirements

  • Proficient computer skills and ability to navigate Microsoft office, internal computer systems, insurance portals, and process payments
  • Excellent organizational and time management skills with the ability to prioritize task as needed
  • Posses a high level of attention to detail when typing and entering information into systems and databases
  • Role requires use of frequent basic math skills
  • Developing and maintaining good relationships with co-workers and managers as a TEAM player.
  • Maintaining open lines of communication with others.


  • Virginia Beach, United States United Medical Inc. Full time

    Job DescriptionJob DescriptionSalary: 18.00 to 22.00About the roleThe Customer Service/ Support Staff is responsible for assisting with the administration of all incoming referrals, orders for delivery, and pick up. The specialist will record and enter patient demographics, emergency contact information, physician information, and...

  • Support Staff

    4 weeks ago


    Virginia Beach, United States Chichos Pizza Full time

    Job DescriptionJob DescriptionWe are looking for a motivated Bar Back/Busser to join our team! You will contribute to The Chichos dining experience by cleaning tables, removing dirty dishes, setting tables, filling ice wells with ice, restocking cups/glasses for the servers and bartenders, sweeping, mopping, etc.You are great at managing multiple priorities...

  • Support Staff

    4 weeks ago


    Virginia Beach, United States Chichos Pizza Full time

    Job DescriptionJob DescriptionWe are looking for a motivated Bar Back/Busser to join our team! You will contribute to The Chichos dining experience by cleaning tables, removing dirty dishes, setting tables, filling ice wells with ice, restocking cups/glasses for the servers and bartenders, sweeping, mopping, etc.You are great at managing multiple priorities...


  • Virginia Beach, United States StarChase LLC Full time

    Job DescriptionJob DescriptionJob Description:Our company is expanding and looking for an ambitious and motivated individual to join our team as a Service Delivery & Support Specialist. You will be responsible for collaborating with support staff while providing administrative and customer support to ensure efficient department operations. Top candidates...


  • Virginia Beach, Virginia, United States Fleetcor Technologies Full time

    If you love helping people and are customer-centric, we want to meet youWe are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team If you love helping people and are customer-centric, we want to meet you As a Customer Service Representative you have to be able to put yourself in the customers'...


  • Virginia Beach, United States DBS Staffing Services, Inc. Full time

    Job DescriptionJob DescriptionDBS Staffing Services, Inc. is currently seeking a motivated and customer-focused Customer Service Representative to join our team. As a family-owned staffing company, DBS is dedicated to connecting talented individuals with reputable organizations in need of reliable and skilled employees. The Customer Service Representative...


  • Virginia Beach, United States DBS Staffing Services, Inc. Full time

    DBS Staffing Services, Inc. is currently seeking a motivated and customer-focused Customer Service Representative to join our team. As a family-owned staffing company, DBS is dedicated to connecting talented individuals with reputable organizations in need of reliable and skilled employees. The Customer Service Representative will be the main point of...


  • Virginia Beach, United States Madden Insurance Agency LLC Full time

    Job DescriptionJob DescriptionSeeking an Insurance customer service representative for our personal lines insurance department. Provide support for our property and casualty policy holders. Process policy changes and payments, data entry, claims reporting.P&C Insurance License preferred 1 to 3 years related insurance experience preferred Computer skills...


  • Virginia Beach, United States Connect Talent Solutions Full time

    Job DescriptionJob Description Duties: Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request. Provides detailed level answers on Windows & Office applications and provides escalation and routing for complex issues and requests. Maintains ownership of calls throughout...


  • Virginia Beach, United States American Income Life AO - Jesse Wong Full time

    We're looking for talented individuals like you to join our team as our Customer Service Representative. About Us: At our company, we are dedicated to empowering our clients and exceeding their expectations. We’re committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to...


  • Virginia Beach, United States TDI LLC Full time

    Job DescriptionJob DescriptionCustomer Service Representative  MISSION: Provide excellent customer care. This is an in-office position located in VA Beach, VA. The schedule is Monday-Friday, 8am – 5pm and pays $15-$17/hr depending on experience. RESPONSIBILITIES: Provide excellent customer service by resolving all issues such as processing orders,...


  • Virginia Beach, United States Performance Collision Centers Full time

    **Customer Service Representative** May 3, 2021 by **Job Title: Customer Service Representative Location: Virginia Beach, VA** Performance Collision Centers 2021-05-03 Performance Collision Centers is one of the fastest-growing collision repair company on the east coast. We want to exceed our customers expectations with a simple, worry-free, top-notch...

  • Customer Service

    1 month ago


    Virginia Beach, United States Car Spa, Inc. Full time

    Job DescriptionJob DescriptionBusy car wash in search of quality service advisors. Our service advisors are the frontline of the company, you will greet and assist customers with services that their vehicles need. Carspa is committed to exceeding our customers' needs and expectations, and it starts with our service advisors. Training is provided and...


  • Virginia Beach, United States REI Virginia Beach Full time

    Royal Executives is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter Customer Service Associate to assist with our firm's strategic and...

  • Customer Service Rep

    3 weeks ago


    Virginia Beach, United States PeopleShare Full time

    Our client in Chesapeake, a leading financial competitor among companies offering alternative financing options is looking for a Front-End Customer Service Rep.  If you have experience in a call center and incoming calls, this is the position for you. Apply Today!Front End Customer Service Rep:Pay $15.50 - $16.00 Schedule: 830a-5:30p Monday through Friday,...


  • Virginia Beach, United States PeopleShare Inc Full time

    Our client in Chesapeake, a leading financial competitor among companies offering alternative financing options is looking for a Front-End Customer Service Rep. If you have experience in a call center and incoming calls, this is the position for you. Apply Today! Front End Customer Service Rep: Pay $15.50 - $16.00 Schedule: 830a-5:30p Monday through Friday,...

  • Customer Service Rep

    2 weeks ago


    Virginia Beach, United States PeopleShare Inc Full time

    Our client in Chesapeake, a leading financial competitor among companies offering alternative financing options is looking for a Front-End Customer Service Rep.If you have experience in a call center and incoming calls, this is the position for you. Apply Today! Front End Customer Service Rep: Pay $15.50 - $16.00 Schedule: 830a-5:30p Monday through Friday,...


  • Virginia Beach, United States REI Management Services LLC Full time

    We are a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Customer Service Representative to assist with our firms strategic and...


  • Virginia Beach, United States Enerpac Full time

    ** Customer Service Representative** ? AddThis Sharing Buttons Sales Ede ID: 5667 Full-Time/Regular For our Sales department in Ede (NL) we are looking for a Customer Service Representative. **Business contribution:** The function of the Customer Service Representative (CUS Rep) is to provide direct support to the outside Sales Force in the development of...


  • Virginia Beach, United States The Adventure Park Full time

    **The Adventure Park** **Customer Service/Front Desk (Park Host)** **The Adventure Park at Virginia Aquarium - Virginia Beach, VA - Seasonal** We offer rewarding work in the outdoor industry, a great culture and an amazing team. Youll also get a flexible schedule, paid training and competitive pay. And did we mention... free climbing!!! Park Host are the...