Maritime Dispatcher

Job DescriptionJob Description

The Dispatcher coordinates and communicates activities between the captains and our clients. This role is responsible for:

·         Directly interface with customers to provide the best possible level of service and satisfaction

·         Process job/work requests (received from the captains, from the field, or directly from phone calls from customers), which includes generating work orders and issuing to the assigned technician

·         Dispatch Captains

·         Maintain a log of all job orders issued

·         Reconcile discrepancies

·         Generate reports on a weekly and a monthly basis

·         Coordinate service activities on a day-to-day basis, including preparation, service calls, updates and follow ups. Maintain an ongoing schedule of all Captains

 

You will be working within a Microsoft Office environment. You should be experienced in the MS Office suite of tools.

Ability to multi-task in a hands-on environment.

Experienced with operation of two-way radios a plus.

 

Company DescriptionProviding First-Class Marine Service Since 1977.

Miller's Launch and its affiliated companies Miller Marine, Miller's Tug and Barge and Miller's Towing and Salvage are marine support companies with local offices on the East Coast and the Gulf Coast. Our Local knowledge helps us provide the best marine support that our customers have come to depend on.Company DescriptionProviding First-Class Marine Service Since 1977.\r
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Miller's Launch and its affiliated companies Miller Marine, Miller's Tug and Barge and Miller's Towing and Salvage are marine support companies with local offices on the East Coast and the Gulf Coast. Our Local knowledge helps us provide the best marine support that our customers have come to depend on.

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