IT Technician

5 days ago


Fort Worth, United States Brewer Global Full time
Job DescriptionJob Description

We are searching for an IT Technician to provide support with a Managed Service Provider. 

Responsibilities include: 

  • Resolve technical issues independently, including:
    • Workstation operating system issues.
    • Printer issues.
    • Business application issues, for example, Office.
    • Common business application issues, for example, Sage and QuickBooks, and more specialized applications with vendor support.
    • Basic and intermediate server issues.
    • Basic and intermediate networking issues.

Requirements: 

  • Experience with Windows and Mac OS troubleshooting.
  • 2+ years of experience with helpdesk support or similar.
  • Skilled in application troubleshooting, PC deployments/imaging, and user profile management.
  • Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
  • Proficient in supporting Office 365, MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
  • Experience with Managed Service Providers (MSPs) is preferred.
  • Active IT Certifications are preferred.
  • A valid driver's license and access to a vehicle for use in traveling to and from client sites and the office.


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