E-Commerce Order Specialist

4 weeks ago

Atlanta, United States Connexion Systems & Engineering, Inc. Full time
Job DescriptionJob Description

Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.


Title: E-Commerce Professional II

  • 12 people in this dept. All global & remote. 
  • 100% needs VLOOKUP experience in Excel & needs SAP experience working with transactions as a supplier (customer transactions) and processing those orders.  
  • Will be managing exceptions as orders come in, e.g, if an automated order comes through with a price or sku mismatch, or a comment, they'll identify and resolve to push the order through. Mentioned CXML integrations. 
  • They'll provide eCatalogs through a tool that marries the customer pricing with the content. 
  • Degree - Not required
  • Location: 100% remote - can sit any where in the US but must be flexible with their availability. Some customers are in UK, Australia. 
  • Interview: multi-step. Will meet with several team members, but will try to group them together so they're back to back. 
  • Department: Marketing

Responsibilities:

  • Monitors for IDOCs and orders with block/hold and resolves so that the order can be filled 
  • Monitors web registrations and executes customer ST/BT mapping with ERP system 
  • Troubleshoots e-invoice failures and ensures that the invoice is received by the customer and that the root cause is addressed to ensure that future invoices are received electronically through the integration
  • Generates and provides e-catalogs to customers 
  • Acts with urgency solving for immediate customer needs including requests for help, questions, complaints, issues or task? requests leveraging customer facing CRM.
  • Proactively identifies issues that would otherwise impact the customer or customer transactions and fixes them
  • Troubleshoots with the customer, e-procurement marketplace technical support, internal IT teams to understand technical issues and address quickly with the customer
  • Acts with urgency solving for immediate customer needs including requests for help, questions, complaints, issues or task requests leveraging customer facing CRM
  • Proactively identifies issues that would otherwise impact the customer or customer transactions and fixes them
  • Troubleshoots with the customer, e-procurement marketplace technical support, internal IT teams to understand technical issues and address quickly with the customer
  • Generates and provides e-catalogs to customers when needed
  • Monitors for IDOCs and orders with block/hold and resolves
  • Monitors web registrations and executes customer ST/BT mapping with ERP system


Skills:

  • 4+ years' experience with SAP ERP transactions (orders, invoices, order confirmations, shipment notifications) (As the supplier processing orders placed by customers, not as the buyer working with invoices from suppliers)
  • 5+ years' experience with B2B ecommerce transactions and processes
  • Must have experience working as a supplier to integrate customer organizations who are using eProcurement platforms (Ariba, Jaggaer, Coupa)
  • Customer facing issue resolution experience is required eCatalog generation and process management
  • Tools and systems experience:? Microsoft Office, SAP, SFDC commerce, SFDC CRM, Jira,
  • Committed to and passionate about delivering an exceptional customer experience
  • Professional, emotionally mature and ethical, strong interpersonal skills and ability to work well with a broad range of personality styles and types
  • Excellent written and verbal communication skills - clearly and accurately communicates pertinent information in own words with consideration to demonstrate understanding of customer requests and needs
Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.Company DescriptionConnexion Systems & Engineering is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.

  • Assistant Buyer E-Commerce

    1 day ago

    Atlanta, United States Rooms To Go Full time

    The Assistant E-Commerce Buyer is an expansion role within the Rooms To Go family!The individual will be responsible for but not limited to working with our vendors on product selection, website curation, product evaluation, and performance on web. This is a great role to get your foot in the door with one of America's largest furniture retailers.Duties &...

  • Assistant Buyer E-Commerce

    2 days ago

    Atlanta, United States Rooms To Go Full time

    The Assistant E-Commerce Buyer is an expansion role within the Rooms To Go family!The individual will be responsible for but not limited to working with our vendors on product selection, website curation, product evaluation, and performance on web. This is a great role to get your foot in the door with one of America's largest furniture retailers.Duties &...

  • Software Engineer, E-commerce Store Operations

    18 hours ago

    Atlanta, Georgia, United States Block Full time

    Company DescriptionSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.To solve this problem, we expanded into software and built integrated solutions to help...

  • Software Engineer, E-commerce Store Operations

    1 day ago

    Atlanta, United States Square Full time

    Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. To solve this problem, we expanded into software and built integrated...

  • FF&E Specialist

    2 weeks ago

    Atlanta, United States Cypress HCM Full time

    Job DescriptionJob DescriptionFF&E Specialist Location: Atlanta, GA 30350 | Hybrid remote, 4 days in the office weekly Employees: 250 Industry: Architecture and planning, interior design, environmental designReports To: Regional Director of Interior Design Most Important Responsibilities:Assisting in the design/development of various interior design...

  • Operations Specialist

    1 week ago

    Atlanta, United States Corps Team Full time

    Our client is a fast-growing, health tech e-commerce startup delivering premium pediatric health and wellness products to parents to help care for their children. They are in an exciting phase of rapid growth and seeking an Operations Specialist to s Operations Specialist, Operations, Specialist, Supply Chain, Logistics, Management, Manufacturing, Staffing

  • Senior Software Engineer, E-commerce Store Operations

    19 hours ago

    Atlanta, Georgia, United States Block Full time

    Company DescriptionSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.To solve this problem, we expanded into software and built integrated solutions to help...

  • Sr. eCommerce Merchandising Specialist

    3 weeks ago

    Atlanta, United States Rooms To Go Full time

    Anyone looking to advance their career and gain exposure to the Online Merchandising space, then this position is for you!As a Sr. eCommerce Merchandising Specialist, you will collaborate with the E-commerce/Digital teams and the Merchandising/Buying teams.Your role will focus on providing E-commerce-merchandising support; this includes being able to...

  • Sr. eCommerce Merchandising Specialist

    1 week ago

    Atlanta, United States Rooms To Go Full time

    Anyone looking to advance their career and gain exposure to the Online Merchandising space, then this position is for you! As a Sr. eCommerce Merchandising Specialist, you will collaborate with the E-commerce/Digital teams and the Merchandising/Buying teams. Your role will focus on providing E-commerce-merchandising support; this includes being able to...

  • Office Assistant/Order Processing Specialist

    4 weeks ago

    Atlanta, United States Hydro Generation INC Full time

    Job DescriptionJob Description Benefits/Perks   Great Work EnvironmentPaid VacationPaid Sick TimeJob SummaryWe are seeking an Office Assistant/Order Processing Specialist to join our team! As anOffice Assistant/Order Processing Specialist, you will answer the phones, direct calls, and handle customer questions. You will also be responsible for processing...

  • Office Assistant/Order Processing Specialist

    4 weeks ago

    Atlanta, United States Hydro Generation INC Full time

    Job DescriptionJob DescriptionBenefits/PerksGreat Work EnvironmentPaid VacationPaid Sick TimeJob SummaryWe are seeking an Office Assistant/Order Processing Specialist to join our team! As anOffice Assistant/Order Processing Specialist, you will answer the phones, direct calls, and handle customer questions. You will also be responsible for processing orders...

  • Talent Acquisition Specialist

    3 weeks ago

    Atlanta, United States Exotec Full time

    Exotec designs and develops warehouse technology solutions, combining robotics and software to optimize order preparation and logistics for some of the largest brands in retail, distribution and e-commerce .Thanks to our fleets of robots capable of moving in three dimensions, Exotec has revolutionized the way customers organize their warehouses and logistics...

  • Data & Operations Specialist (NOT REMOTE)

    2 weeks ago

    Atlanta, United States Hmong Wisconsin Chamber of Commerce Full time

    BACKGROUNDThe Hmong Wisconsin Chamber of Commerce (HWCC) is a statewide, Community Development Financial Institution (CDFI) whose mission is to provide financial resources and technical assistance to business and community development activities that improve economic opportunities in low to moderate income and underserved communities. The primary focus is to...

  • To-Go Specialist

    2 weeks ago

    Atlanta, United States Jackmont Hospitality Full time

    TGI FRIDAYS // Store 2037 Hartsfield-Jackson Atlanta International Airport 6000 N Terminal Parkway Concouse E-F9 Atlanta, GA 30320 Role Purpose To-Go Specialists ensure we deliver convenience without compromising quality or safety. Key Responsibilities & Accountabilities Taking orders over the phone as well as in person. Offer to-go order guest a to-go...

  • To-Go Specialist

    1 month ago

    Atlanta, United States Jackmont Hospitality Full time

    Job DescriptionJob DescriptionTGI FRIDAYS // Store 2037Hartsfield-Jackson Atlanta International Airport6000 N Terminal ParkwayConcouse E-F9Atlanta, GA 30320 Role PurposeTo-Go Specialists ensure we deliver convenience without compromising quality or safety.  Key Responsibilities & AccountabilitiesTaking orders over the phone as well as in person. Offer...

  • Sourcing Specialist, Support Center Warehouse

    4 weeks ago

    Atlanta, United States Chick-fil-A Full time

    Responsibilities Purchase and manage the inventory levels for 1,600+ items, including placing POs, verifying/updating item pricing Daily review of inventory position by utilizing reports to build projections and maintain safety stock Extensive ERP and WMS system experience (Oracle ERP and Manhattan WMS preferred) Effective and timely communication with...

  • Senior Account Manager

    3 weeks ago

    Atlanta, United States Emerging Blue Jobs Full time

    Job DescriptionJob DescriptionSenior Account Manager Our client, a manufacture of elegant, quality bathroom furniture, is currently seeking a Senior Account Manager. This role is dedicated to overseeing daily operations that align with their targeted sales strategies. The Account Manager will focus on cultivating synergistic relationships with merchandising...

  • Senior Account Manager

    4 days ago

    Atlanta, United States Emerging Blue Jobs Full time

    Job DescriptionJob DescriptionSenior Account Manager Our client, a manufacture of elegant, quality bathroom furniture, is currently seeking a Senior Account Manager. This role is dedicated to overseeing daily operations that align with their targeted sales strategies. The Account Manager will focus on cultivating synergistic relationships with merchandising...

  • Service Manager

    1 week ago

    Atlanta, United States H&E Equipment Services Full time

    Job Title: Service Manager - Ellenwood, GA Job Requisition: R0016855 Job Description: Job Description H&E Equipment Services has an immediate opening for a Service Manager. The Service Manager leads all service operations including customer relations, P&L budgeting for the department, training of all service employees, overseeing the service...

  • Service Manager

    1 week ago

    Atlanta, United States H&E Equipment Services Full time

    Job Title: Service Manager - Ellenwood, GA Job Requisition: R0016666 Job Description: H&E Equipment Services has an immediate opening for a Service Manager. The Service Manager leads all service operations including customer relations, P&L budgeting for the department, training of all service employees, overseeing the service technicians' work area,...