Cash Application Specialist

Job DescriptionJob Description

Have you ever wanted to be an Employee Owner? We are looking for a motivated individual to join our team as a Cash Application Specialist

As a Cash Application Specialist, this individual will take ownership of accurate and timely recording of incoming payments, processing credit card transactions requests, apply/unapply payment requests, and communicating any payment irregularities to the Accounts Receivable Specialists. In addition, this individual will take ownership of the financial health of the leasing portion of the Accounts Receivable Aging, including contacting leasing partners on payments received, outstanding transactions, and account reconciliation. This person will also provide backup for the Accounts Receivable Specialists, monitoring and addressing credit hold transactions.

ESSENTIAL FUNCTIONS:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Post all incoming payments (checks, credit cards, electronic payments), researching and troubleshooting as needed
• Authorize credit card transactions
• Apply/unapply payment requests
• Post and reconcile leasing company receivables
• Address any leasing short/overpayments and research aged transactions
• Contact customers on payment issues
• Monitor and address credit hold transactions
• Address and resolve customer inquiries
• Collaborate and follow-up with other accounting staff to ensure accuracy in financials
• Work closely with Accounts Receivable Specialists
• Update customer records including contact information, electronic invoicing, and credit holds as it relates to Accounts Receivable
• Process customer requests for electronic payment information, Federal W9 Form, and Certificate of Insurance
• Utilize programs and software that include are but not limited to ERP Software, Document Storage Software, Microsoft Office Products, credit card application, and leasing companies access

GENERAL REQUIREMENTS:

• Extremely detail-oriented and organized
• Analytical and procedure-driven with strong researching and problem-solving skills
• Adaptable and time-efficient
• Self-motivated, flexible, and take initiative
• Excellent verbal and written communication skills
• Prioritize customer service and client satisfaction
• Present yourself in a professional and courteous manner as a representative of PERRY proTECH
• Uphold and embody PERRY proTECH core values at all times
• Abide by PERRY proTECH policies and procedures outlined in the Company Handbook

WORK ENVIRONMENT:

A Cash Application Specialist works in the office, communicating with the accounting team, customers, leasing companies, and other PERRY proTECH personnel as needed. This person must be able to sit for an extended period of time.

QUALIFICATIONS:

• High School Graduate
• Previous customer service/ office experience is required
• Proficient in Microsoft Office Suite

Company DescriptionPERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients’ challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovationCompany DescriptionPERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients’ challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation

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