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General Manager

2 months ago

Columbus, United States SpringHill Suites Columbus West-Hilliard Full time $60,000 - $80,000
Job DescriptionJob Description

Springhill Suites General Manager

Columbus, OH

We are currently in search of a General Manager for our new 80 room Springhill Suites, Marriott brand hotel.

JOB OVERVIEW:

Provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness

DUTIES AND RESPONSIBILITIES

Analyze financials to drive revenues, future profitability, and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share.

Develop programs that drive improvements in team member engagement and are aligned with the Marriott Brands service behaviors.

Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

Oversee any salary, disciplinary or staffing/human resources related actions in accordance with company rules and policies.

Demonstrate brand citizenship by maintaining compliance with all required brand standards, behaviors, hallmarks and license agreement mandates.

Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.

Make time to interact with guests, solicit feedback and build relationships.

 

Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotels or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts.

Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organizations, activities and businesses.

 

Perform other duties as assigned.

 

Qualified Candidate will preferably have:

- At least 2 years hotel GM experience. 

-Be proficient with the Fosse PMS operating system

- A solid consistent work history.

 

Please send resume and include a cover letter with salary requirements.