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Office Building Cafe Supervisor

4 months ago

Irvine, United States Marquee Staffing - OC Full time
Job DescriptionJob Description

 

The Supervisor is responsible for working with the Café Manager on the day-to-day operations at the café. The café management team strives to create a personable and memorable experience for all guests by providing them with top-notch service, quality beverages and food, as well as ensuring the café is a comfortable environment.

Pay: $28-$30/hr

Schedule: Mon-Fri 8am-5pm
Duties & Responsibilities:

  • Consistently provide quality beverages and food through selection and variety of products, quality control and seasonality.
  • Type and communicate the menus for breakfast, lunch, dinner and brunch.
  • Review daily checklist tasks. Supervise and delegate to the staff to ensure daily tasks are completed and ready for service.
  • Update the POSI register software and café website with weekly menus.
  • Manage weekly inventory of coffee, milks, snacks, beverages and supplies. Place orders as needed.
  • Train new team members by positively reinforcing standards and performance; give respectful and encouraging coaching as needed. Provide maintenance training to existing staff as needed.
  • Manage employee relation issues and concerns promptly and professionally.
  • Assist the Café Manager with staff scheduling.
  • Plan and prepare for daily caterings and liaison with the kitchen staff.
  • Plan and prepare for daily lunch orders to offsite buildings.
  • Supervise the inventory needed for the Avanti market areas at the offsite buildings.
  • Review daily sales reports and provide to Accounting as requested.
  • Demonstrate in-depth knowledge of all food and beverage products sold and their ingredients.
  • Highlight and market café items and recommend pairings to customers based on purchases.
  • Act with integrity, honesty and knowledge always.
  • Maintain a calm demeanor during high volume periods or atypical events.
  • Monitor guest traffic to ensure transactions are always processed in a timely manner.
  • Communicate with guests using clear and enthusiastic words, tone and body language. Make guests feel welcome and appreciated.
  • Resolve any guest concerns.
  • Anticipate and respond to guest’s questions and needs.
  • Follow all policies and procedures to ensure the safety and security of all.
  • Maintain a clean and organized workplace at all times.
  • Follow health, safety, and sanitation guidelines for all products.
  • Maintain regular and punctual attendance.
  • Other duties as assigned.


Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

  • Computer skills relevant to typing menus, product signs and Power Point presentations.
  • A consistent positive customer focus
  • Ability to lead a team to desired goals
  • Strong clear communication
  • Thorough and dependable
  • Great organizational skills
  • Enthusiasm for service
  • Ability to manage stress and composure
  • Ability to multi-task
  • Resilience
  • Effective time management
  • Valid Food Handler’s card or Serv Safe certification required
  • Experience: At least two years Supervisory or Management experience


Education:
High school diploma or GED.

 

Company DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.

Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.

Apply with us todayCompany DescriptionMarquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.\r
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Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.\r
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Apply with us today