Telecommunications Technician

1 week ago

Chesterfield, United States CSI OF ST LOUIS INC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job SummaryWe are seeking a Telecommunications Technician to join our team As a Telecommunications Technician, you will be installing new telecommunications systems, repairing existing telecommunications systems, and upgrading outdated equipment and systems. You will also be troubleshooting systems that are having trouble, running diagnostic tests, ordering replacement components, and ensuring every system you touch is working properly. The ideal candidate has experience with telecommunications equipment, excellent communication skills, and enjoys problem-solving complex issues.
Responsibilities 
  • Install new telecommunications equipment for customers
  • Troubleshoot existing equipment that isn’t working, run diagnostic tests, and fix any problems that arise
  • Upgrade outdated equipment
  • Walk the customer through any new or updated equipment to ensure everyone knows how to use it properly
  • Checking all network and phone wiring, repairing and installation of network cables and outlets
  • Evaluating customers needs and installing telecommunications systems that best meet those needs
  • Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels
  • Performing diagnostic testing on problematic telecomunication systems to identify and resolve various technical faults
  • Performing temporary fixes until extensive repair work can be done at a later date
  • Investigating and resolving customers complaints in a timely manner
Qualifications
  • High school diploma or GED
  • Completion of a postsecondary education program in telecommunications, telecommunications technology, computer science or a related field
  • Proven experience working as a telecommunications technician
  • Sound knowledge of telecommunications systems
  • Knowledge of networking cable installation and termination
  • The ability to interpret technical manuals and schematic designs
  • The ability to work well under pressure 
  • Strong technical, analytical and problem solving skills
  • Exceptional communication and customer service skills
  • Reliable vehicle for transportation to and from customer service ticket locations

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