Service Expert

4 weeks ago


Spokane, United States HOM Solutions Inc Full time
Job DescriptionJob Description

Are you an organized and focused multi-tasker? Do you thrive in a fast-paced In-Office environment? Do you take pride in successfully impacting customer relationships by utilizing your training and superior soft skills? If so, we’ve got an excellent opportunity waiting for you. For over 25 years HŌM Solutions has been providing superior installation of flooring and general residential remodeling while providing an unprecedented customer experience. This recipe of quality and service has allowed our organization to become one of the largest and most successful home improvement companies in the nation.

Job Purpose

Professionally engage and interact with all customers who contact our Service Center, utilizing phone, email, and text platforms. This In-Office position will service the needs of our customers through aggressive follow-up, multitasking skills, and an enthusiastic approach that creates a positive, service-oriented environment. Manage all customer needs including scheduling and troubleshooting daily questions or concerns. Develop ongoing relationships with key customer accounts to ensure high overall satisfaction levels. Monitor field service level and quality to ensure the organization is providing the highest level of service to its customers. Continually develop innovative and creative strategies to improve service, quality, and team performance.

Qualifications

  • Teamwork: Proven ability to work productively and cooperate with others in a team atmosphere.
  • Adaptability: Proven ability to maintain a quick pace in a dynamic work environment and excel under demanding conditions.
  • Problem Solving: Proven ability to critically analyze a situation and determine alternatives and viable solutions.
  • Professionalism: Proven ability to present and communicate ideas in a professional manner.
  • Detailed Oriented: Proven ability to maintain workload and produce high-quality, professional work.
  • Attitude: Proven ability to always maintain a high level of enthusiasm.


Job Type: Full-time / In person


Pay: $20.25 per hour


Benefits:

  • Paid Holidays
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance


Experience:

  • Customer service: 1 year (Required)
  • Computer skills: 1 year (Required)
  • Appointment scheduling: 1 year (Preferred)


Language:

  • Spanish (Preferred)




  • Service Expert

    2 months ago


    Spokane, United States HOM Solutions Inc Full time

    Job DescriptionJob DescriptionAre you an organized and focused multi-tasker? Do you thrive in a fast-paced In-Office environment? Do you take pride in successfully impacting customer relationships by utilizing your training and superior soft skills? If so, we’ve got an excellent opportunity waiting for you. For over 25 years HŌM Solutions has been...


  • Spokane, United States Acosta Group Full time

    **Internet TV Sales Expert** **General Information** **Company:** PRE-US **Location:** SPOKANE, Washington, 99212 **Ref #:** 52662 **Pay Rate:** $ 16.28 **Experience/skills and/or location may influence position wage rate** **Range Minimum:** $ 16.28 **Range Maximum:** $ 16.28 **Function:** Brand Advocacy & Sales **Employment Duration:** Part-time...


  • Spokane, United States Acosta Group Full time

    **Internet TV Sales Expert** **General Information** **Company:** PRE-US **Location:** SPOKANE, Washington, 99212 **Ref #:** 52662 **Pay Rate:** $ 16.28 **Experience/skills and/or location may influence position wage rate** **Range Minimum:** $ 16.28 **Range Maximum:** $ 16.28 **Function:** Brand Advocacy & Sales **Employment Duration:** Part-time...

  • Gastroenterologist

    3 weeks ago


    Spokane, United States Providence Service Full time

    Providence Medical Group is seeking a full-time board-certified/board-eligible Gastroenterologist. Join the expert team in Spokane, Washington, providing comprehensive consultative and diagnostic services, treatments and procedures for a broad range of routine and complex digestive health issues. This group has a robust referral base and provides the best...

  • Gastroenterologist

    2 weeks ago


    Spokane, United States Providence Service Full time

    Providence Medical Group is seeking a full-time board-certified/board-eligible Gastroenterologist. Join the expert team in Spokane, Washington, providing comprehensive consultative and diagnostic services, treatments and procedures for a broad range of routine and complex digestive health issues. This group has a robust referral base and provides the best...


  • Spokane, United States Providence Service Full time

    Description This position must be based in Richland, WA, Spokane, WA , Portland, OR or Lubbock, TX. THE ROLE The Senior Division Director Infection Prevention is an Infection Prevention expert. The Senior Divison Director Infection Prevention is the direct supervisor for local and divisional level infection prevention caregivers and responsible for...


  • Spokane, United States Warrior Service Company Full time

    Job DescriptionJob DescriptionRevitalize Your Career with Warrior Services Company LLC: Join Our Expert Team Providing Cutting-Edge Medical Equipment Solutions Nationwide!At Warrior Services Company LLC, we're not just another provider; we're leading innovators in Durable Medical Equipment, Mobility, and Access services. Partnering with the federal...


  • Spokane, United States Warrior Service Company Full time

    Job DescriptionJob DescriptionRevitalize Your Career with Warrior Services Company LLC: Join Our Expert Team Providing Cutting-Edge Medical Equipment Solutions Nationwide!At Warrior Services Company LLC, we're not just another provider; we're leading innovators in Durable Medical Equipment, Mobility, and Access services. Partnering with the federal...

  • Customer Service Rep

    4 weeks ago


    Spokane, United States Surface Experts Franchising Full time

    Surface Experts Franchise Headquarters is looking for a customer service representative to join our growing team that services our 70+ franchises all over the US. Focusing on building a great work culture, while training a strong team that supports one another while helping our franchise owners succeed in their day-to-day business. In this role, you would be...

  • Customer Service Rep

    4 weeks ago


    Spokane, United States SURFACE EXPERTS, INC. Full time

    Surface Experts Franchise Headquarters is looking for a customer service representative to join our growing team that services our 70+ franchises all over the US. Focusing on building a great work culture, while training a strong team that supports one another while helping our franchise owners succeed in their day-to-day business. In this role, you would...

  • Direct Market Manager

    4 weeks ago


    Spokane, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...

  • Direct Market Manager

    2 weeks ago


    Spokane, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...

  • Direct Market Manager

    2 weeks ago


    Spokane, United States ThinkTank LLC Full time

    Job DescriptionJob DescriptionOverview: Join a dynamic team with a proven track record of success! With over 135 years of combined management experience, we are dedicated to helping you thrive in the fast-paced world of broadband and telecom. As a Direct Marketing Manager, you will lead a team of Broadband Consultants dedicated to promoting and enrolling...


  • Spokane, United States SSP Full time

    $18.50 per hour Full and part time available.3:30 AM-12:00 PM (opening shift) At SSP America, our Food Service Workers have the important roles of:PreparingServingSellingStocking  If you have ever worked in fast food, quick service, or a coffee shop, this might be the job for you!  Apply Today!  Our Food Service Workers are experts at a few...


  • Spokane, United States AutoNation Full time

    AutoNation Toyota Spokane Valley Position Overview The Accounting Coordinator will be responsible for the finance quality control and review function. Checks deal paperwork for accuracy after F&I Manager has signed off on the deal and prior to the deal leaving the store for the Shared Service Center (SSC). What are the day-to-day responsibilities? Prepare...


  • Spokane, United States AutoNation Full time

    AutoNation Toyota Spokane Valley Position Overview The Accounting Coordinator will be responsible for the finance quality control and review function. Checks deal paperwork for accuracy after F&I Manager has signed off on the deal and prior to the deal leaving the store for the Shared Service Center (SSC). What are the day-to-day responsibilities? Prepare...


  • Spokane, United States Providence Health & Service Full time

    Description The Clinical Documentation Specialist (CDS) is responsible for supporting and facilitating the overall quality of medical record documentation by improving the completeness, accuracy, and reliability of clinical documentation. A key success factor of this process is educating providers through the query process and independently supporting them...

  • Customer Service Rep

    4 weeks ago


    Spokane, United States Surface Experts Franchising Full time

    Job DescriptionJob DescriptionSurface Experts Franchise Headquarters is looking for a customer service representative to join our growing team that services our 70+ franchises all over the US. Focusing on building a great work culture, while training a strong team that supports one another while helping our franchise owners succeed in their day-to-day...


  • Spokane, United States Surface Experts Franchising Full time

    Job DescriptionJob DescriptionSurface Experts Franchise Headquarters is looking for a customer service representative to join our growing team that services our 70+ franchises all over the US. Focusing on building a great work culture, while training a strong team that supports one another while helping our franchise owners succeed in their day-to-day...


  • Spokane, United States Cerium Networks Full time

    Cerium Networks, a Microsoft Gold Partner, is looking for a talented, proven, and motivated Microsoft Cloud Services Engineer to join our team. As a Cerium Engineer, you will work with our customers to drive the effective use, adoption, and management of Microsoft Solutions, focusing on Azure, M365, Data Loss Prevention (DLP), and data governance. We are...