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Network Technician
1 month ago
Job title- Network Technician 4223
Location - Newark, DE 19711 (supporting 3 locations in a 5-mile radius)
Duration - 6 Months with possible extension(s) or Hire
Shift Time: Mon-Fri 8:00 am to 4:00 pm
Job Descriptions:
- This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection.
- Coordination services will be provided 24x7; Coordinate with and support other third party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer’s requirements.
- The candidate must be motivated and self-driven for success.
Experience and Education:
- 5 years relevant experience
- Completing Service tickets for MACs and Break Fix
- Cisco/Avaya VOIP install, troubleshooting, break fix
- Cisco router switch install, troubleshooting, break fix
- Fiber install SM, MM, LC, SC
- Cleaning fiber connections
- CAT 6 cabling install, test, troubleshoot
- Install, break fix Aruba Wireless Access Points
- Familiar with the use of fluke testers and power meter, Sniffers, and fiber testers
- Can console into a switch with laptop
- Project work performed - office relocations & network equipment refreshes
- Valid DL and a dependable vehicle
- Comfortable supporting 3 site locations (office -call center environment) within a 5 mile radius (rare occasion of site to site travel in a day)
- Well Spoken, easy going, works well as a team
- Proficient with windows and MS office word/excel.
Requirements:
- Requires appropriate equipment and training with high speed fiber optic transport
- The ability to clean high speed single mode optical connections
- The ability to measure, transmit and receive on high speed optics
- The knowledge and experience to work safely with high speed single mode long range optical lasers
- Must be proficient in utilizing technical tools such as Sniffers, cable testers, and fiber testers.
- Requires experience in working in a data centers and communications closets
- Must be able to perform rack and stack activities
- Must be able to safely lift heavy objects
- Must understand cable patching processes and procedures
- Must have a basic knowledge of data communications networking.
- Must be able to assist in troubleshooting issues
- Must understand network terminology
- Must be willing to work shift work which includes nights and weekends.
Job Responsibilities:
- The patching cabling between network equipment and customer’s network
- The installation of power cables from equipment to power supply in rack/cabinet/closet
- The installation, troubleshooting and de-installing network equipment
- Install/swap out devices (e.g., VOIP Cisco/Avaya phones, computers, cables, boards, edge routers, switches and etc.)
- Install, troubleshoot, and de-install Network monitoring tools
- Complete all hard and complex Moves, Add Change (MAC) requests within the defined service levels
- Act as interface between customer’s associates and management
- Provide hardware break-fix services for network infrastructure
- Perform onsite call-through, data, voice, website and security testing
- Perform back-up testing to ensure all systems are connected to the customer’s network as directed
- Power and uninterruptable power supply (UPS) restoral
- Fire suppression exercises, restoration, and post fire events
- Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management