Receptionist

Job DescriptionJob DescriptionThe primary responsibilities of the Receptionist will be to serve as the interface between the Fund Office, its members and other visitors. The receptionist will also provide general administrative support, such as printing, photocopying, and faxing, as well as compiling mailings. You will support the Fund Office to help make the office run efficiently. This individual will report directly to the Customer Service and Claims Manager. 

Responsibilities:

·   Greet walk-ins, vendors, other visitors, and deliveries. ·   Answer all incoming calls and transfer them appropriately.·   Receive, sort and appropriately distribute incoming mail daily. ·   Update system and send returned mail forms. ·   Compile mailings such as the SPD, Benefit Packets, Reinstatement Letters, Change of Address forms and delinquent employer letters.·   Enter Union authorization forms in the system and file accordingly.·   Prepare E-Board meeting report.·    Other clerical tasks as required. 

 

Requirements:

·         Excellent verbal communication

·         Good telephone communication etiquette

·         Organized, resourceful and detail oriented

·         Proficient in Microsoft Office Suite

• Ability to multi-task, prioritize, and control time effectively.

·         Works well with a team. 

·         Ability to handle office equipment (e.g., the telephone systems, printer, copier and fax machine)

·         High school diploma, Associate or Bachelor’s degree preferred

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