Operations Manager

1 week ago


Draper, United States Operations Full time
Job DescriptionJob Description

Responsibilities:

Shipping Operations

  • Manage daily shipping operations, including order processing
  • Assigning pick, pack, and shipping tasks for D2C channel
  • Organizing Freight Out to distribution channels
  • Scheduling and tracking Freight In from manufacturers
  • Provide support as needed to order processing and customer service departments
  • Investigate and resolve shipping issues, damages, and missing or lost freight claims
  • Coordinate the shipping and delivery to tradeshows
  • Oversee hiring, training, and management of shipping and fulfillment staff
  • Develop and implement policies to ensure safety on the job for shipping staff

Inventory Operations

  • Conducting regular inventory in line with company policies
  • Receiving and recording incoming inventory
  • Utilize sales forecasts to accurately place new purchase orders for replenishment of inventory
  • Manage purchasing plans
  • Coordinate inbound shipments from China and Netherlands
  • Monitor vendor websites (Amazon, Wal-Mart, Bass Pro Shops) replenish inventory for Amazon Seller Central
  • Perform other duties as assigned

Reporting Duties:

  • Provide KPI reports to management
  • Produce various schedules to accounting department
  • Conduct reviews of performance
  • Analyze data and provide optimization plans to improve processes

Requirements and Skills:

  • Ability to lead a team to perform at a high level
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills, with a proven ability to meet deadlines
  • Ability to work without close supervision apply independent judgment and problem solving
  • Strong ability to collaborate in a team environment
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to function well in a high-paced work environment
  • Basic understanding of how to operate standard business equipment

Software Experience:

  • Shipstation is a must
  • Shopify preferred
  • Netsuite or other ERP systems preferred
  • EDI integration knowledge and experience preferred

Education:

  • High School Diploma required. BA/BS University degree preferred
  • 5+ years of supervisory experience in operations
Company DescriptionGrowing business in need of an Operations Manager.Company DescriptionGrowing business in need of an Operations Manager.

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