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Building Products Application Specialist

1 month ago

Scranton, United States National Company Full time
Job DescriptionJob Description

Building Products Application Specialist

Leading manufacturer of exterior building products is seeking an experienced Product Application Specialist. This is the perfect role for someone with experience as a contractor and knows how to work with customers and internal teams.

The position can be hybrid and will have up to 40% travel depending on your location.

The ideal candidate will understand the "building envelope" as it pertains to construction, moisture, testing, and building codes. You will be involved in product field testing and installation guides, end user support, troubleshooting installation issues, and claims/warranty investigation and resolution. Provides information to Product Managers in support of new/existing product development/enhancement. Assists in the creation and review of marketing materials including technical content, install methods, end use/application visuals and warranty/claim standards.

Responsibilities:

  • Vast knowledge and experience of the exterior envelope and all products including siding, trim, windows, doors, and flashing.
  • Understanding of all exterior envelope products and their interaction and effects both individually and collectively with the building structures.
  • Full understanding of proper building practices for residential and commercial construction in total, but especially for exterior building products and the exterior building/structures envelope.
  • Conducts job site visits and works closely with dealers, contractors, sales/customer service to prevent and/or solve product related concerns or issues.
  • Provides technical customer service, troubleshooting and general phone support for internal and external customers to resolve customer issues.
  • Creates, develops, and conducts application and installation and general product training to meet needs of the end user community and internal customers. Attends trade shows to provide appropriate training to constituents attending.
  • Provides direct support on customer sales calls as necessary.
  • Utilizes knowledge of applicable building codes to provide guidance to Product Managers on requirements of product.

Requirements:

  • Associate’s degree (two-year college or technical school) required; bachelor’s degree preferred.
  • 10-plus years of siding, trim, and exteriors envelope product, installation, and testing experience.
  • Extensive knowledge of the application and use of various construction tools, measuring devices, test equipment.
  • Proven project management skills.

 

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