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Sheer - Sourcing Help Desk

4 months ago

Brick, United States Sheer Services Full time
Job DescriptionJob Description

Over the past 30 years, Sheer has evolved our abilities to support the needs of our customers. We are projected to grow 50% this year and we intend on opening other offices as needed to provide the most exceptional service and coverage. We are consistently involved with nationwide roll-out initiatives and remodels, and continue to develop and grow our nationwide coverage. Our goal moving forward is to continue to adapt and evolve strategically according to customer needs.

 

We are excited to announce that we are hiring for a: Sourcing Help Desk

In our: Brick, NJ Location

 

Job Description: Procurement Dispatcher

The Procurement Dispatcher is responsible for managing the initial dispatching of work orders for a ALL clients, region and/or trades based on Service Managers direction. This role involves negotiating with vendors and communication through customer third party portals. Fast paced position with a need for excellent verbal and written communication skills. Some knowledge preferred regarding facilities maintenance trades.

Reports To: Procurement Manager

Duties and Responsibilities:

· Research, assign, and dispatch sub-contracted vendors to work orders based on their ability to meet scope, pricing, timelines, and client’s key performance indicators.

· Confirm accurate notes and ETA schedules are being placed into FIT for proper hand-off of service ticket allowing the service lead to update client portal with pertinent info.

· Negotiate pricing with sub-contracted vendors at initial dispatch.

· Add notes to Evo’s software platform meticulously, concisely, and clearly.

· Meet expectations and timelines set by both the client and Evo.

· Additional duties and special projects as assigned.

Requirements:

· Legally eligible for work in the United States without sponsorship at time of hire.

· Expert multi-tasking skills combined with ability to prioritize quickly in a fast-paced environment.

· Sharp attention to detail.

· Excellent verbal and written communication skills with the ability to effectively communicate at all levels of the organization.

· Professional and friendly demeanor with a knack for establishing positive rapport with co-workers, sub-contractor vendors, and clients via telephone and in person.

· Ability to effectively navigate negotiations.

· Proficient in Microsoft Office Suite.

· Reliable transportation to and from work.

 

Preferences:

· Preferable project management experience/certifications.

· Ability to work with in client portals such as Service Channel, Office Trax, Corrigo Pro, Verisae, and/or other client facility management portals is highly desirable

· 3 plus years of experience in a service or call center environment specializing in facility management and service dispatching is preferred.

· Understanding and exposure to restaurant and/or general construction.

Company DescriptionSheer Enterprises is a Certified Building Contractor (CBC1257467) specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the majority of the nation.

West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KSCompany DescriptionSheer Enterprises is a Certified Building Contractor (CBC1257467) specializing in Facilities Maintenance, Remodels, and Roll-outs specifically within the restaurant and retail industry. Our work is conducted using our own In-House Crews. We have multiple offices throughout the U.S. strategically located to better serve the majority of the nation.\r
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West Palm Beach, FL – Brick, NJ – Garland, TX – Akron, OH – Wichita, KS