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Smart Home Installation Technician

3 months ago

New York, United States Smart Haven Lifestyle LLC Full time
Job DescriptionJob Description

We seek a highly motivated and experienced AV Technician to join our team. The ideal candidate will have a strong background in installing, configuring, and maintaining audio-visual systems. As an AV Technician at Smart Haven Lifestyle, you will be crucial in delivering top-notch service to our clients, ensuring their smart home systems operate flawlessly.

Job Description:

As a Level 2 Smart Home Technology Technician, you will be responsible for the installation, maintenance, and troubleshooting of advanced smart home systems. This role requires a high level of technical expertise, customer service skills, and the ability to work independently as well as part of a team. You will be the go-to person for complex installations and issues that require more in-depth technical knowledge.

Key Responsibilities:

  • Install and configure a variety of smart home systems, including security systems, home automation systems, lighting controls, and HVAC controls.
  • Troubleshoot and resolve advanced technical issues related to smart home devices and systems.
  • Provide on-site customer support, ensuring that installations meet company standards and client expectations.
  • Collaborate with Level 1 technicians and Project Managers and assist in their development by providing guidance and support on complex tasks.
  • Conduct system testing and quality assurance checks to ensure proper functionality.
  • Create and maintain detailed punch lists as the installation prgresses.
  • Document all work performed, including installation notes, troubleshooting steps, and customer interactions.
  • Stay updated on the latest smart home technology trends and products to provide informed recommendations to clients.
  • Maintain a clean and organized work environment, both on-site and in the company vehicle.

Qualifications:

  • Minimum of 3-4 years of experience in smart home technology installation and troubleshooting.
  • Strong understanding of smart home systems, including but not limited to home automation, security systems, audio/video systems, and network infrastructure. Certifications are a PLUS.
  • Proficiency in using hand tools, power tools, and diagnostic equipment.
  • Excellent problem-solving skills and the ability to think critically under pressure.
  • Strong communication skills with the ability to explain technical concepts to non-technical clients.
  • Ability to work independently and manage multiple projects simultaneously.
  • Ability to read and understand drawings and blueprints
  • Valid driver’s license and reliable transportation.
  • Certification in related fields (e.g., CEDIA, CompTIA A+, or equivalent) is a plus.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Health, dental, and vision insurance.
  • 401K plan
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities..

 

Company DescriptionSmart Haven Lifestyle is at the forefront of smart home technology, dedicated to transforming living spaces into modern, intelligent environments. Our mission is to enhance the quality of life for our clients through innovative solutions that integrate seamlessly into their daily routines. We seek a skilled AV Technician to join our dynamic team and contribute to our vision.Company DescriptionSmart Haven Lifestyle is at the forefront of smart home technology, dedicated to transforming living spaces into modern, intelligent environments. Our mission is to enhance the quality of life for our clients through innovative solutions that integrate seamlessly into their daily routines. We seek a skilled AV Technician to join our dynamic team and contribute to our vision.