Customer Service Representative

4 weeks ago


Akron, United States Scott Tatro & Assoc. Allstate Insurance Company Full time
Job DescriptionJob Description

Our office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


Benefits

Hourly Base Salary + Bonus Opportunities

Dental Insurance

Vision Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off


Responsibilities
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Develop new Financial Services opportunities.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.
  • Claims follow up calls.
  • Schedule appointments for sales staff to meet prospective customers.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Ability to tactfully handle stressful and difficult situations.


  • Akron, United States Insight Global Full time

    Job Description The Onsite Services Representative (OSR) reports to a Supervisor or Manager of Onsite Services and supports assigned customers by managing their inventory, providing outstanding customer service, driving account growth though customers' inventory management program. Onsite Service Representatives (OSRs) also work with partners to implement...


  • Akron, United States FASTSIGNS #220401 Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingOpportunity for advancementPaid time offTraining & development FASTSIGNS #220401 is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesAdvancement OpportunitiesA Successful FASTSIGNS Customer...


  • Akron, United States Sun Technologies Full time

    Job Title : Customer Service Representative Required Skills : Customer service, Log all incoming calls Location : Akron,Ohio **Job Description** **Essentials Duties and Responsibilities** * Attends work on a regular and predictable basis * Log all incoming calls * Add new residents to the existing LTC customer database as necessary * Follow up on delivery of...


  • Akron, United States Sun Technologies Full time

    Job Title : Customer Service Representative Required Skills : Customer service, Log all incoming calls Location : Akron,Ohio **Job Description** **Essentials Duties and Responsibilities** * Attends work on a regular and predictable basis * Log all incoming calls * Add new residents to the existing LTC customer database as necessary * Follow up on delivery of...


  • Akron, United States Scott Tatro & Assoc. Allstate Insurance Company Full time

    Our office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests,...


  • Akron, United States Scott Tatro & Assoc. Allstate Insurance Company Full time

    Job DescriptionJob DescriptionOur office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing...


  • Akron, United States PrideStaff Full time

    Customer Service RepresentativePay Rate: $13.00 - 15.00/hr Location: Akron, OH This position has the opportunity for a Remote or Hybrid Schedule once the 4-8 week training has been completed.Key Responsibilities: Troubleshooting to end users includes password reset, general Q&A, assisting with visit errors, adding schedules, employees, and clients into the...


  • Akron, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...


  • Akron, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 2981 Arlington Road** **City / State: Akron, OH US** **Date Posted: November 25, 2021** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1191705** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...


  • Akron, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 2981 Arlington Road** **City / State: Akron, OH US** **Date Posted: November 25, 2021** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1191705** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As...


  • Akron, Ohio, United States Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs...


  • Akron, Ohio, United States Continental Full time

    Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs...


  • Akron, United States Scott Tatro Agency & Associates, Allstate Insurance Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Insurance Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and...


  • Akron, United States tapwage Full time

    BEST. JOB. EVER! - Minimal weekday hours required (join for weekends only!) - Generous Team Member discount - $400 bonus for every referral hired with NO LIMIT* - Competitive hourly pay rates & team bonus - Get Paid Early! - Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams...


  • Akron, United States tapwage Full time

    BEST. JOB. EVER! - Minimal weekday hours required (join for weekends only!) - Generous Team Member discount - $400 bonus for every referral hired with NO LIMIT* - Competitive hourly pay rates & team bonus - Get Paid Early! - Additional terms and conditions apply. At David’s Bridal, we empower our customers and our employees to stay true to their dreams...


  • Akron, Ohio, United States tapwage Full time

    BEST. JOB. EVER Minimal weekday hours required (join for weekends only) Generous Team Member discount- $400 bonus for every referral hired with NO LIMIT Competitive hourly pay rates & team bonus Get Paid Early Additional terms and conditions apply.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one,...


  • Akron, United States Integrity Marketing Solutions LLC Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentJob SummaryWe are seeking an Entry Level Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs and provide helpful solutions that ensure they...


  • Akron, United States Everstaff Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our client in Akron, Ohio!The ideal candidate will be responsible for ensuring the quality of customer relationships!Job Title: Customer Service Representative/Data EntryType: Full-Time, Contract-to-HirePay: $18/hrShift: First Shift – Monday through Friday,...


  • Akron, United States Parker Hannifin Corporation Full time

    Customer Account Representative Location : Akron, OH, United States Job Family : Customer Service Job Type : Regular Posted : Apr 30, 2024 Job ID : 45306 Back to Search Results Job Description Apply Now > Save JobJob Saved Job Designation The Customer Account Representative is the first point of contact for many of Parker Meggitt’s customers....


  • Akron, United States Parker Hannifin Corporation Full time

    Customer Account Representative Location : Akron, OH, United States Job Family : Customer Service Job Type : Regular Posted : Apr 30, 2024 Job ID : 45306 Back to Search Results Job Description Apply Now > Save JobJob Saved Job Designation The Customer Account Representative is the first point of contact for many of Parker Meggitt’s customers....