Claims Investigator

2 weeks ago

Buffalo, United States Gallagher Bassett Full time
Job DescriptionJob Description

Gallagher Bassett is the premier provider of global claims, loss control, and risk management consulting services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of our professionals, all committed to going beyond expectations in the continuous pursuit of a better way.

So wherever opportunity and need come next in this world, Gallagher Bassett is there.   To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing, To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs, and To GO BEYOND expectations in the continuous pursuit of a better way.

Gallagher Bassett Technical Services (GBTS) division is seeking qualified candidates to investigate insurance claims related to construction, premise liability, commercial liability and automotive business sectors.  The Claims Investigator is required to investigate claims, prepare reports electronically, and interact with supervisory, office, and client staff.

Position Summary:

  • Investigate claims as directed, write technical reports, prepare photographic displays and diagrams, and interpret related internet data.
  • Track time and expenses.
  • Interact professionally with office and Client personnel.
  • Perform and complete internal and external on-line training as required/needed for the position.

Required Qualifications:

  • High school diploma, GED, or equivalent.
  • Minimum of 1 year of claims investigation experience.
  • Valid Drivers’ License.
  • Knowledge of accepted industry standards and practices. Computer experience with Microsoft Outlook, Word, Excel, etc.

Desired Qualifications:

  • Associates degree in related field.
  • Current and Valid Public Notary. 
  • OSHA 30 hr. Construction Safety Certification.
  • Bi-lingual (Fluent Spanish) and/or other languages. 

Work Traits:

  • Ability to deliver work on a timely basis.
  • Diligent, professional detailed orientated person with quick learning capabilities.
  • Ability to think critically, solve problems, plan and organize activities, serve clients, effectively communicate verbally and in writing and embrace new challenges.
  • Good time management skills.

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