Service Journeyman Electrician
2 weeks ago
Job Description
The Field Service Technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.
Objectives
To utilize the knowledge of the equipment in order to provide routine service calls from both internal and external customers.
Duties And Responsibilities
Troubleshoot, diagnose, and repair units while in the field.
Maintain records of service calls, training, and expenses.
Provide on-call emergency service as required and maintain communication with the department manager while in the field.
Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Perform other duties assigned by the manager.
Qualifications
Formal education in an engineering discipline, or apprenticeship gained in the Military/large organization, coupled with relevant trade certificates.
Strong electrical and electronic fault-finding skills, including reading schematics, wiring diagrams and technical manuals.
Ability to maintain and repair complex electromechanical equipment.
Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs.
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