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Applications Engineer

4 months ago

Knoxville, United States Uster Technologies, Inc. Full time
Job DescriptionJob Description

Uster Technologies, Inc. is a developer and manufacturer of complex electro-mechanical instrumentation for the textile industry. The Applications Engineer works in our Product Care Team to support our Research and Development team with prototypes, testing, technical support, etc. Uster Technologies is the industry leader of textile instrumentation and is a subsidiary of Toyota Industries Corporation with technology centers in US, Switzerland, Israel, and China.

We currently have the following position available at our Knoxville, TN location:

Product Care Team Engineer

  • Assist R&D with electrical and mechanical prototyping.
  • Assists in the specification of new product developments.
  • Assists in alpha and beta testing of new products before product launch.
  • Responsible for technical service support activities for USTER products.
  • Creates and updates technical information including product manuals and service bulletins.
  • Provides feedback to R&D about reoccurring service issues related to software and hardware.
  • Reviews and reports service cases to R&D, manufacturing, and QA.
  • Coordinates product changes and bug fixes that are related to service issues.
  • Responsible for communicating software and hardware updates to the service organization.
  • Responsible for technical training of customer and service organization technicians.

Position Requirements

  • Minimum of an Associate’s Degree in a technical or engineering field; Bachelor’s Degree preferred.
  • Position requires some international and domestic travel.
  • Minimum five (5) years’ experience troubleshooting and repairing electrical / mechanical equipment.
  • Technical writing skills required.
  • Must have basic working knowledge of Microsoft Office applications.
  • Must be detail oriented, have extensive electrical and mechanical technical knowledge with a strong focus on troubleshooting failure modes.
  • Must be able to communicate well both orally and in writing and be comfortable communicating with international colleagues and customers

Benefits include: competitive salary plus incentive pay ; excellent 401(k) with company match and profit sharing ; medical, dental and disability insurances; paid time off and holidays; business casual environment; and special summer hours . Please visit our website at www.uster.com.

AA/EOE M/F/D/V

Company DescriptionUster is the world’s leading supplier of total quality solutions from fiber to fabric. Uster standards and precise measurement provide unparalleled advantages for producing best quality at minimum cost.Company DescriptionUster is the world’s leading supplier of total quality solutions from fiber to fabric. Uster standards and precise measurement provide unparalleled advantages for producing best quality at minimum cost.