Commercial HVAC Lead/Sr. Service Technician

1 month ago

Greenville, United States Total Comfort Service Center Inc Full time
Job DescriptionJob Description

COMPANY COMPENSATION

  • Total Compensation $60K to $100K
  • This pay range is based on experience, skill set, and geographic location.
  • You get paid every Friday and we understand that family comes first

LOCATION: Greenville, SC

COMPANY BENEFITS

401k 5% match | Health Insurance | FSA |Dental Insurance| Vision Insurance | Community Service opportunities | Travel allowance | Company Phone | Counseling services | Financial planning services | Discount on your gym membership | Marriage retreats

SUMMARY

If you are a Commercial HVAC Technician, with more than 6+ years’ experience, and are looking to join a great team that delivers exceptional customer service, then Total Comfort Solutions is the place for you You will be drawing upon your troubleshooting expertise to lead our service team members to provide quality dedicated service to our TCS clients while living out our TCS Core Values.

PRIMARY RESPONSIBILITIES

Lead Technician (includes all responsibilities in the Senior Technician role)

  • Demonstrate capability of handling a heavy workload of calls.
  • Keep technical knowledge and ability up-to-date regarding commercial and industrial HVAC equipment. Search out and read applicable manuals and online sources to strengthen proper maintenance and repair procedures.
  • Submit accurate and complete Start-up Sheets in a timely manner.

Senior Technician

  • Possess a technical knowledge and experience level to troubleshoot, repair and maintain most advanced HVAC mechanical systems in a timely manner.
  • Perform preventative maintenance and troubleshoot/repair HVAC equipment in a timely and quality manner.
  • Experience using the proper tools and instruments for more advanced diagnostic troubleshooting.
  • Maintain a high level of professionalism by arriving at work on time, maintaining a neat physical appearance and work vehicle in clean working order.
  • Present a professional, positive, and helpful attitude always when interacting with customers and co-workers.
  • Organize all work details (work performed, service recommendations, purchase order numbers for material purchased, etc.) and complete an accurate work ticket for billing & payroll purposes.
  • Lead a new agreement Start-up inspection and submit effective start-up sheets with pictures in a timely manner.
  • Submit accurate and complete Refrigerant Tracking Logs in a timely manner.
  • Promote new business by reporting leads.
  • Exercise effective communication with the customer and co-workers by using the LINC Communication Model
  • Build rapport and positive working relationships with clients, vendors, and other outside contacts.
  • Fully utilize technology to enhance performance (email, internet usage, VB Mobile)
  • Work with other Technicians by sharing knowledge and experience. This could be of a technical nature or specific issues related to the facility.
  • Demonstrate the Total Comfort Solutions values daily.
  • Service Technician will continue the on-call rotation and will be available nights and weekends on the weeks he pulls on-call.

PREFERRED KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

  • HVAC Certificate from accredited HVAC institution with 10+ years of experience, or equivalent work experience.
  • Proficient in and an advocate for soft skills.
  • Team player and leader.
  • Ability to mentor Apprentice to a Senior Technician.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

  • Two-Year Technical Degree or 4 year - apprenticeship from accredited HVAC institution with 1 to 2 years of experience.
  • HVAC Certificate from accredited HVAC institution with 5 to 9 years of experience, or equivalent work experience.

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