Receptionist/Dispatcher - Plumbing Co - Hybrid - Must live in OKC Area
3 weeks ago
Busy OKC plumbing company seeking full time receptionist/dispatcher. Hybrid position. Computer and phone provided.
We are looking for someone who is responsible, detail oriented, and has great communication skills. As a dispatcher and customer support representative, you will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
Work will mostly be remote from your home. Must have a dedicated and organized work space with no distractions.
The office in SW OKC is currently being remodeled. When it's completed, plan to be in office for roughly 5 to 10 hours per week.
We may ask you from time to time to run a part or bank deposit. Must have reliable transportation.
Qualifications:
- Proven experience as dispatcher or relevant position
- High School Diploma/Associates Degree
- Ability to multi-task and handle changing priorities
- Tech-savvy with knowledge of relevant methods
- Fast typing with experience in Google Chrome and Yahoo
- Must be familiar with the OKC and Metro area for scheduling and routing calls in a logical and timely manner
Responsibilities:
· Manage schedule for 2 service trucks, owner, and 3 technicians
· Coordinate with accounting on work tickets for billing
· Must be a self-starter able to work with minimal supervision
· Field incoming calls, schedule service calls and maintain the calendar using scheduling software application
· Support technicians with address corrections, directions, gate codes and other customer information as needed
· Monitor workflow and adjust calls as necessary
· Monitor open jobs and schedule follow-up calls as needed
Competitive pay with opportunities for advancement into the accounting department.
Job Type: Full-time - Hybrid
Pay: $800 Per Week
Schedule:
- Monday to Friday – 7am to 4pm
- On call when needed, and compensated
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