Answering Agent $16.28-$18/hr 10am-6:30p

2 weeks ago

Fife, United States Nextaff - Tacoma, WA Full time
Job DescriptionJob Description

Nextaff is currently seeking a Telephone Specialist to join our team in Fife. This is an in-office position, not remote.

MUST HAVE WEEKEND AVAILABILITY

What You'll Receive:

  • Competitive pay ranging from $16.28 to $18.00 per hour.
  • Full-time employment with 8-hour shifts, including weekends.
  • Shift options available from 10am to 6pm, 11am to 8pm, and 12pm to 9pm.
  • Attendance Bonus: An additional $0.50/hr for maintaining good attendance.
  • Eligibility for benefits through Nextaff for you and your family.
  • Upon conversion with our client, you'll receive Medical, Dental, and Vision Insurance options, a Wellness Program to reduce insurance premiums, PTO and Sick Time, quarterly bonuses, annual review with potential wage increase, and opportunities for growth with dedication and time.

What You'll Be Doing:

  • Handling incoming calls.
  • Providing answers to inquiries.
  • Resolving customer issues.

What You'll Need:

  • A professional, courteous, and friendly demeanor towards customers and clients.
  • Ability to comprehend and apply common sense understanding to communication and standard operating procedures.
  • Proficiency in:
    • Contact Centers
    • Customer Service
    • Sales
    • Telecommunications
    • Typing
    • Telemarketing
    • Microsoft Access
    • Informatics
    • Customer Support
    • Administrative Assistance
    • Management
    • Receptionist Duties
    • Administration
    • Research

We're excited to collaborate with you

Company DescriptionNextaff is a forward-thinking workforce strategies provider dedicated to bringing a diverse team of talented individuals together to provide excellent service to our customers and the communities we serve.Company DescriptionNextaff is a forward-thinking workforce strategies provider dedicated to bringing a diverse team of talented individuals together to provide excellent service to our customers and the communities we serve.

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