Pharmacy Technician

2 weeks ago

Baton Rouge, United States Vital Care of Baton Rouge Full time
Job DescriptionJob Description

Job Summary:

We are seeking an Pharmacy Technician / Intake Coordinator to join our constantly growing Vital Care of Baton Rouge team. The Pharmacy Technician / Intake Coordinator will be responsible for communicating with patients and referral sources in a professional manner, verifying insurance eligibility, maintaining accurate referral tracking records, and

This position offers the opportunity to work in a dynamic healthcare environment, contributing to the efficient operation of patient intake processes. If you possess the required qualifications and are looking to make a difference in healthcare administration, we encourage you to apply for the Pharmacy Technician / Intake Coordinator position.

Details:

  • 8:30am - 5:30pm Monday - Friday
  • This is an in-office position with no remote capabilities
  • Hourly Pay: $18-$20 dependent on experience
  • Quarterly performance-based incentives
  • Medical, dental, and vision insurance offered
  • Christmas bonus
  • Holiday bonus

Responsibilities:

  • Answer inbound calls and electronic requests from Social Workers, Nurses, Care Coordinators at hospitals and medical facilities across the state.
  • Input all patient data, prescription orders, insurance and other required information for processing orders
  • Submit authorization requests for all insurance types
  • Responsible for outbound patient contact for rescheduling infusions

Requirements:

  • Active Louisiana pharm tech license
  • 2-3 years of healthcare experience (Home Health intake highly preferred)
  • Ability to verify insurance eligibility through provider portals
  • Experience with Windows operating systems, Excel, Word, and Microsoft Outlook.
  • Strong attention to detail and ability to review and interpret clinical data
  • Excellent written and verbal communication skills
  • Insurance experience required
  • Strong verbal skills and telephone presence
  • Eager to learn and flexibility – this role will require ongoing training of insurance rules and regulations for the wide variety of medical equipment and services that we provide, so a passion for learning is mandatory.
  • Must be able to work productively without daily supervision
  • Organized, detailed oriented, and must have the ability to multi-task in a fast-paced environment

Duties:

  • Manage patient intake procedures and ensure all necessary information is accurately recorded
  • Coordinate with medical staff to schedule appointments and maintain the appointment calendar
  • Verify insurance information and communicate coverage details to patients
  • Answer phone calls and address patient inquiries in a professional and timely manner
  • Maintain confidentiality and adhere to HIPAA guidelines at all times
  • Assist in maintaining medical records and updating patient files as needed

Responsibilities include:

  • Serving as the initial point of contact for new inbound referrals via phone, email, fax, etc.
  • Receiving all inbound calls and forwarding them to the appropriate team members as needed
  • Conveying any new information regarding patients in a timely manner to the appropriate team members and documenting in the EMR
  • Determining if a referral is ready for clinical review or if it is deficient in any way
  • Collecting, reviewing, and consolidating clinical referral documents for clinical review
  • Collaborating with the clinical, staffing and marketing team on accepted, pended, or denied referrals
  • Tracking and following new, existing, and potential readmit patients in coordination with the marketing team
  • Maintaining appropriate records, files, documentation, etc.
  • Assisting in the development of new processes within the intake and referral process in collaboration with the
  • clinical, operations, and marketing teams

 

Company DescriptionVital Care Baton Rouge is an independently owned and operated pharmacy dedicated to providing superior infusion therapy services to our patients. We are a proud franchise of Vital Care, Inc., founded in 1986 by community pharmacists and now serving a nationwide network of franchises from its corporate headquarters in Meridian, MS.Company DescriptionVital Care Baton Rouge is an independently owned and operated pharmacy dedicated to providing superior infusion therapy services to our patients. We are a proud franchise of Vital Care, Inc., founded in 1986 by community pharmacists and now serving a nationwide network of franchises from its corporate headquarters in Meridian, MS.

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