Bilingual Project Manager

4 weeks ago

Houston, United States Maintenance of Houston, Inc. Full time
Job DescriptionJob Description

 

Position Overview:

The Manager is responsible for the management of a growing janitorial business including operations, customer relations, and vendor relations. This position promotes collaboration among the managers and supervisors to provide and improve innovative customer solutions and superior customer service. This position provides vision and leadership toward obtaining overall company goals though the measurement of key performance indicators.

Organization’s scope:

Primary focus will be to service the existing business, operationally, and financially, while maintaining relationships with existing customers and developing new business where possible. This position will set goals, develop processes, and direct ongoing operations.

Job description:

· Develop operational goals which are aggressive yet attainable and tied closely to the long-term goals of the company.

· Possess deep knowledge of the operation at each site (contract, scope of work, building type, client specifications and local market conditions.)

· Consistently travel to and visit each site to participate in frequent, regular meetings with the client.

· Ensure each site is conducting formal, quality checks and inspections according to plan.

· Actively manage customer satisfaction through analysis of customer feedback, scrutiny of performance metrics, and improvement of customer service systems and processes.

· Oversees hiring, training, and evaluating employees. Participates with HR/Recruiting to obtain qualified personnel for open and potential open positions. Interviews management candidates and is active in the selection process

· Support the sales organization to insure the continued profitability of the organization.

· Exceptional team leadership skills to effectively coach, motivate, and empower team members. Coach, mentor, manage and supervise to promote professional growth.

· The ability to build and sustain trusted relationships with both internal and external customers

· Nurture the collaborative environment by promoting transparency and communicating positively and effectively.

· Collaborates with the Executive team to develop, recommend, and implement strategies to optimize revenue and capture additional markets.

· Manage emergency response for all problems.

· Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests) Responds to all requests from clients/customers with a can-do attitude.

· Excellent project and program management skills.

· Oversees and directs the startup of new business and ensures it complies with MHI’s policies, procedures, programs, and contractual agreements.

· Work directly with client and internal teams to ensure billing and collections are processed in a timely manner.

· Make sure all direct reports have clear job assignments, roles, and responsibilities.

· Review financial performance regularly to forecast spend and course correct when necessary.

· Ensure that all sites are properly documenting employee onboarding, badging, safety, job training and performance management issues.

· Up-sell additional services and tag jobs above and beyond contractual agreements.

· Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment (ordering, pricing, repair, testing out new products.)

· Ensures existing accounts within areas of responsibility are following MHI’s policies, procedures, programs, and contractual Agreements

· Creates, distributes, and maintains all necessary reports and documentation concerning the regional activities. Submits reports consistently accurate and on time.

· Requires the ability to establish priorities, work independently, and proceed with accomplishing objectives without supervision.

· Ensures that client’s needs are always met.

· Maintains a high-level of communication with all relative departments and individuals.

· Participates in scheduled department meetings.

· Always maintains a professional appearance.

· Job duties may be modified at any time.

Qualifications:

Customer service experience

Bilingual is required.

Successful experience leading a team of management and supervisory level direct reports.

Excellent interpersonal, communications and organizational skills.

Sales experience a plus.

 

Company DescriptionFor over forty years, Maintenance, Inc. & Subsidiaries has developed and refined our procedures to provide the finest personalized, professional cleaning servicesCompany DescriptionFor over forty years, Maintenance, Inc. & Subsidiaries has developed and refined our procedures to provide the finest personalized, professional cleaning services

  • Project Services Manager

    2 weeks ago

    Houston, United States Omega Project Solutions Full time

    Project Services Manager Assignment Description Accountable for all aspects of project control/services activities including procurement, scheduling, budgeting, estimating, auditing and administrative services throughout project life cycle Provide Project Controls, cost and schedule expertise and supervision for the project Manage planning &...

  • Project Manager

    5 days ago

    Houston, United States Project Management Group (PMG) Full time

    At PMG, we know that satisfied, inspired, excellence oriented, and talented employees are the reason of our success. That’s why we strive to make PMG the best company to work for. At PMG we offer opportunities to grow professionally, innovate and develop initiatives, as well as competitive compensation and benefits packages. PMG offers career...

  • Bilingual Case Manager

    2 months ago

    Houston, United States The Reserves Network Inc Full time

    Job DescriptionJob DescriptionBilingual Case ManagerZip Code: Houston, TX 77056 | Location: Tanglewood AreaEmployment Type: Temporary | Workplace Type: On-siteSchedule: Monday – Friday, 8:00 am – 5:00 pm | Salary: $21 an hourA non-profit organization is seeking a Bilingual Case Manager to join their team. With your strong organization and communication...

  • Project Manager/ Houston Tx

    1 month ago

    Houston, United States Ingenia Agency Full time

    Ingenia is a dynamic & innovative digital agency that specializes in delivering top-notch digital solutions for a diverse range of clients. We pride ourselves on creativity, excellence, and client satisfaction. Our team of talented professionals is dedicated to providing cutting-edge digital services, and we're looking for a Project Manager to join our team....

  • Bilingual Leasing Manager

    5 days ago

    Houston, United States Adara Communities Full time

    Job DescriptionJob DescriptionWhy Adara Communities: Adara was envisioned and created from 40 years of experience and incorporated with the determination and vision to join cutting edge technology with customer service. Adara's philosophy in taking care of our customers and our associates while considering the best interests of the investors and...

  • Bilingual Project Manager

    1 day ago

    Houston, United States Maintenance of Houston, Inc. Full time

    Job DescriptionJob Description Position Overview:The Manager is responsible for the management of a growing janitorial business including operations, customer relations, and vendor relations. This position promotes collaboration among the managers and supervisors to provide and improve innovative customer solutions and superior customer service. This...

  • Construction Project Manager

    1 month ago

    Houston, United States BestWater USA Inc. Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Construction Project Manager located in Houston, TX. The Construction Project Manager will be responsible for leading, planning, and executing industrial construction projects from inception to completion. This includes project coordination,...

  • Solar Project Manager

    1 month ago

    Houston, United States Tesla Full time

    **Job Summary**: We are seeking a **Solar Project Manager** to join our team. As a Solar Project Manager, you will be responsible for overseeing and solar energy projects from start to finish. Oversees, guides, and manages the work of contractors, vendors, suppliers, and employees. Promotes environmental stewardship and a work culture focused on health and...

  • Construction Project Manager

    2 weeks ago

    Houston, United States BestWater USA Inc. Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Construction Project Manager located in Houston, TX. The Construction Project Manager will be responsible for leading, planning, and executing industrial construction projects from inception to completion. This includes project coordination, budgeting,...

  • Construction Project Manager

    2 months ago

    Houston, United States BestWater USA Inc. Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Construction Project Manager located in Houston, TX. The Construction Project Manager will be responsible for leading, planning, and executing industrial construction projects from inception to completion. This includes project coordination, budgeting,...

  • Construction Project Manager

    1 month ago

    Houston, United States BestWater USA Inc. Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Construction Project Manager located in Houston, TX. The Construction Project Manager will be responsible for leading, planning, and executing industrial construction projects from inception to completion. This includes project coordination, budgeting,...

  • Construction Project Manager

    1 month ago

    Houston, United States Addison Group Full time

    Job Description: Our Houston based client is seeking a project manager to join their team in the Houston office. This person will lead the successful execution of a variety of projects from start to finish. The ideal candidate is a self-starter with excellent time-management and problem-solving abilities who thrives in fast-paced environments. ...

  • Construction Project Manager

    2 months ago

    Houston, United States Addison Group Full time

    Job DescriptionJob DescriptionJob Description:Our Houston based client is seeking a project manager to join their team in the Houston office. This person will lead the successful execution of a variety of projects from start to finish.The ideal candidate is a self-starter with excellent time-management and problem-solving abilities who thrives in fast-paced...

  • Project Manager

    7 days ago

    Houston, United States CB&I Full time

    Company Overview: CB&I is the world's leading designer and builder of storage facilities, tanks and terminals. With more than 60,000 structures completed throughout our 130-year history, we have the global expertise and strategically-located operations to provide customers world-class storage solutions for even the most complex energy infrastructure...

  • Administrative Assistant to Project Manager

    1 week ago

    Houston, United States T Construction, LLC. Full time

    T. Construction, LLC is a family-owned business working in Houston since 2008. We are an underground utility construction company that takes jobs from the City of Houston and other surrounding cities/counties. Our scope of work involves replacing, installing or repairing water systems that help the cities functions run smoothly. We are currently looking for...

  • Bilingual Assistant Manager

    2 weeks ago

    Houston, United States New York Life - Houston General Office Full time

    Exciting opportunity available in Houston, TX, US for a Bilingual Assistant Manager at New York Life, a prestigious institution with a rich 175-year history of client dedication. Seeking a skilled Bilingual Assistant Manager to join the exceptional team at our Houston office. Come be a part of a renowned company committed to providing unparalleled service to...

  • Concrete Project Manager

    2 weeks ago

    Houston, United States Botello Builders Corporation Full time

    Have you been thinking to expand your career opportunities with a well established and fast growing company? Join our team at Botello Builders Corporation. We are one of the fastest growing Concrete Subcontractors in the Houston area and we pride ourselves in providing a Great Customer Experience to our clients while maintaining a team work environment among...

  • Bilingual Administrative Assistant

    6 days ago

    Houston, United States Insight Global Full time

    Required Skills & Experience 5+ years of experience as an Administrative AssistantExperience tracking project budgets, creating POs, paying invoicesPowerPoint skills for presentations on projects status/completionExperience as a user with SAPExperience with director level management to assistExperience creating graphs and pivot tables in ExcelBilingual in...

  • Bilingual Administrative Assistant

    6 days ago

    Houston, United States Insight Global Full time

    Required Skills & Experience 5+ years of experience as an Administrative AssistantExperience tracking project budgets, creating POs, paying invoicesPowerPoint skills for presentations on projects status/completionExperience as a user with SAPExperience with director level management to assistExperience creating graphs and pivot tables in ExcelBilingual in...

  • Bilingual HR Generalist

    3 weeks ago

    Houston, United States Hunter + Sage Full time

    Our international investor client with offices in Houston are seeking a Bilingual HR Generalist to join their team! As the HR Generalist, your responsibilities will be in the following functional areas: benefits administration, employee relations, performance management, onboarding, policy implementation, recruitment, affirmative action and employment law...