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Commercial Lines Customer Service Representative Insurance

4 months ago

Virginia Beach, United States Atlantic Charter Ins. Grp Inc. Full time
Job DescriptionJob Description

We are seeking a Commercial Lines Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Must have a current Virginia Property and casualty license or ability to obtain one(we can assist and/or train the right candidate)