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Bilingual Receptionist
2 weeks ago
Hialeah, United States
TEAM Concepts Corp
Full time
Job DescriptionJob DescriptionPosition: Bilingual Receptionist
Primary Responsibilities:
- Answer incoming calls to main switchboard. Transfers call or take appropriate messages.
- All phone messages must be attended to daily.
- Greet patients and provide patient intake forms.
- Collect patient intake forms and review and prepare for Medical Assistant within a timely manner.
- Monitor email and route accordingly daily.
- Confirm daily appointments 48 hours in advance.
- Check for referrals and collect financial responsibility from patients.
- Verify with the patient the insurance and update all pertinent information as needed.
Core Competencies Required:
- Functional & Technical Skills: Acquired proficiency in telephone switchboard. Has functional and technical knowledge and skills to do the job at a high level of accomplishment. Ability to understand medical manager software. MS Office proficiency.
- Punctuality is a must: As a receptionist, must be at desk at opening.
- Interpersonal Skills: Relates well to all kinds of people uses diplomacy and tact. Maintains a positive work atmosphere by behaving and communicating in a manner that enables rapport with patients, coworkers, and supervisors.
Schedule:
- Monday to Friday
Experience:
- Customer Service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Languages:
- English and Spanish
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