Desktop Engineer
4 weeks ago
Desktop Engineer
Contract to Hire | Hybrid NYC
PRINCIPAL RESPONSIBILITIES:
Design and implement solutions for device enrollment, endpoint mgmt., policy configuration, & app deployment using Microsoft Intune and Microsoft Defender for Endpoint Management.
- Developing automation and scripts using PowerShell, Python, or other scripting languages.
- Provide support in a Microsoft Windows environment running M365 and Intune.
- Oversee the stability, design, and best practice of the endpoint management environment.
- Implement the overarching Digital Workplace strategy focused on enhancing the technology experiences for our employees and clients.
- Partner with Workplace Operations to ensure that customer feedback on user experience and technical implementations is under a continuous improvement strategy.
- Engineer Digital Workplace solutions that are client-focused based on experiences and ease of use.
- Oversight/coordination/governance of monthly run activities including but not limited to software deployment, packaging. vulnerability management, and all other aspects of associate engagement.
- Ensure transition or implementation timelines and milestones are met with minimal disruption to business.
- Establish performance metrics gathering standards to ensure vendor performance is closely monitored and evaluated.
- Lead the triage and management of Group Policies applied to workstations.
- Desktop Image Management and Provisioning.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA):
5 to 10+ years of proven professional experience and expertise managing end user compute environments for large financial institutions.
- 5 to 10+ years supporting complex end user compute environments, focused on delivering Digital Workplace excellence and optimization.
- The ideal candidate is a current leader or senior practitioner in Client Engineering or Workplace Technology for financial firms or managed service providers.
- Experience in banking industry would be beneficial but not required.
- Experience with Autopilot for device provisioning.
- Experience managing and supporting MacOS environments with Intune.
- Windows Group Policy management, the core concepts of AD hierarchy, user and computer policies, and best practices.
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