Dispatch Manager
4 weeks ago
Who we are:
Experienced team that is making a difference in the lives of people in the trades. Flow & Spark, Plumbing, Heating & Cooling is a new organization with strong financial backing focused explicitly on helping talented people to build financial and professional freedom in the trades. Now is a great time to join our new and growing business. Our mission is to provide reliable and outstanding service to our customers and a rewarding work environment for our employees. We believe that if we take care of our employees, they will in turn take care of our customers.
Who we are looking for:
Someone who is frustrated with lack of growth opportunities. Someone looking for a career, not a job. The ideal candidate must have a growth mindset and be interested in professional development. They should also be able to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback. To manage the day to day scheduling operations, ensure that jobs are ready for scheduling. The candidate will have experience efficiently scheduling work orders and ensuring technicians have the ability to arrive on time. Plumbing/HVAC/Service industry experience highly preferred
Responsibilities Include:
Oversee day-to-day operations of the office, including answering phones, responding to emails, managing incoming and outgoing correspondence, and managing service appointments
Coordinate scheduling of technicians for service calls, installations, and repairs
Dispatch technicians to job sites in a timely and efficient manner
Monitor technician schedules and adjust as needed to accommodate emergencies or last-minute changes
Serve as the point of contact for customer inquiries, scheduling appointments, and addressing concerns or complaints
Ensure excellent customer service by promptly responding to customer inquiries and resolving issues in a professional manner
Organize and maintain systems for documents, invoices, and client records
Process payments from customers and follow up on overdue accounts as necessary
Assist in setting up and implementation of ServiceTitan
Additional responsibilities to support the growth of the company
Minimum Skills and Experience Required:
Experience in dispatching preferably in a similar industry such as plumbing, hvac, or electrical services
Proficiency in MS Office, or GSuite and in dispatching software such as ServiceTitan
Excellent time management skills and the ability to multitask and prioritize work
Attention to detail and problem solving skills
Excellent communication with customers, suppliers, and team members
Familiarity with plumbing/HVAC/service terminology, processes, and materials can be beneficial for understanding the business and communicating effectively with technicians and customers
Experience managing social media accounts and company websites a plus
-
Territory Sales Manager- Boston, MA
3 weeks ago
Boston, United States Dispatch Full time**Territory Sales Manager- Boston, MA (Remote)** Remote - Boston, MA **ABOUT THE ROLE** We're looking for an enthusiastic and driven Territory Sales Manager. You will create, facilitate, and implement new partnerships and maintain ongoing relationships post-launch. In this role, you will use your sales expertise to manage a regional territory. You will do so...
-
Territory Sales Manager- Boston, MA
3 weeks ago
Boston, United States Dispatch Full time**Territory Sales Manager- Boston, MA (Remote)** Remote - Boston, MA **ABOUT THE ROLE** We're looking for an enthusiastic and driven Territory Sales Manager. You will create, facilitate, and implement new partnerships and maintain ongoing relationships post-launch. In this role, you will use your sales expertise to manage a regional territory. You will do...
-
Territory Sales Manager- Boston, MA
2 weeks ago
Boston, United States Dispatch Full time**Territory Sales Manager- Boston, MA (Remote)** Remote - Boston, MA **ABOUT THE ROLE** We're looking for an enthusiastic and driven Territory Sales Manager. You will create, facilitate, and implement new partnerships and maintain ongoing relationships post-launch. In this role, you will use your sales expertise to manage a regional territory. You will do...
-
Dispatcher
3 weeks ago
Boston, United States Suffolk University Full timeThe Dispatcher/Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement information, running CJIS...
-
Dispatcher
2 weeks ago
Boston, United States Suffolk University Full timeThe Dispatcher/Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement information, running CJIS...
-
Dispatcher
3 weeks ago
Boston, United States Suffolk University Full timeDispatcher Staff Non-exempt Boston, Massachusetts Apply Description The Dispatcher/Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text...
-
Dispatcher
2 weeks ago
Boston, United States Suffolk University Full timeDispatcher Staff Non-exempt Boston, Massachusetts Apply Description The Dispatcher/Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text...
-
Dispatcher
2 weeks ago
Boston, United States Suffolk University Full timeDescription The Dispatcher/Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement...
-
Dispatcher
6 days ago
Boston, United States Suffolk University Full timeDescription The Dispatcher/Security Officer is often the first point of contact for the Suffolk University and Security Department. Duties include, but are not limited to, receiving and transmitting emergency and non-emergency calls for the service via radio, answering telephone calls and text messages, disseminating sensitive law enforcement...
-
Generation Dispatcher
4 weeks ago
Boston, United States Boston Energy Trading and Marketing Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi's current activities have expanded far beyond its traditional trading operations to include investments and business management across the...
-
Generation Dispatcher
4 weeks ago
Boston, United States Boston Energy Trading and Marketing LLC Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi’s current activities have expanded far beyond its traditional trading operations to include investments and business management across...
-
Generation Dispatcher
4 weeks ago
Boston, United States Diamond Generating Corporation Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi's current activities have expanded far beyond its traditional trading operations to include investments and business management across the...
-
Generation Dispatcher
2 weeks ago
Boston, United States Diamond Generating Corporation Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi's current activities have expanded far beyond its traditional trading operations to include investments and business management across the...
-
Generation Dispatcher
4 weeks ago
Boston, United States Boston Energy Trading and Marketing LLC Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi’s current activities have expanded far beyond its traditional trading operations to include investments and business management across...
-
Generation Dispatcher
2 weeks ago
Boston, United States Boston Energy Trading and Marketing LLC Full timeBoston Energy Trading and Marketing (BETM) is a wholly-owned subsidiary of Mitsubishi Corporation, a global integrated business enterprise that develops and operates businesses across virtually every industry. Mitsubishi’s current activities have expanded far beyond its traditional trading operations to include investments and business management across...
-
Dispatch Manager
3 weeks ago
Boston, United States D.H. Pace Company, Inc. Full timeJob DescriptionJob DescriptionPasek Security Company, a DH Pace Company, Inc., is seeking to hire a Dispatch Manager in our Boston, MA office! This individual will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external...
-
Dispatch Manager
3 weeks ago
Boston, United States D.H. Pace Company, Inc. Full timeJob DescriptionJob DescriptionPasek Security Company, a DH Pace Company, Inc., is seeking to hire a Dispatch Manager in our Boston, MA office! This individual will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external...
-
Dispatch Manager
2 weeks ago
Boston, United States D.H. Pace Company, Inc. Full timeJob DescriptionJob DescriptionPasek Security Company, a DH Pace Company, Inc., is seeking to hire a Dispatch Manager in our Boston, MA office! This individual will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external...
-
Dispatch Manager
2 weeks ago
Boston, United States Pasek Corp Full timePasek Security Company, a DH Pace Company, Inc., is seeking to hire a Dispatch Manager in our Boston, MA office! This individual will effectively coordinate field employees in order to provide service to the customer’s satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be...
-
Dispatcher
3 weeks ago
Boston, United States Candela Medical Full timeCompany Overview: Candela Corporation is a leading global aesthetic device company with a comprehensive product portfolio and a global distribution footprint. We are the market leader in the development, manufacturing, and distribution of medical and aesthetic laser and light-based technologies. The Company's technology enables physicians to provide advanced...
