Patient Services Center Representative

2 weeks ago


Forest Hills, United States A+ Consulting Full time
Job DescriptionJob Description

Quest Diagnostics seeks Patient Service Center Greeter who is responsible for all PSC (Patient Service Center) front office duties.

This function includes and is not limited to: Customer service, data entry, insurance billing and payments, problem resolution, following HIPPA regulations, and ordering office supplies.

Hours: Monday -Friday 8a-3 Saturday 8-1pm Hours subject to change to suit needs. Site is open Monday -Friday 8a-5p Saturday 8a-1p

Duties and Responsibilities

  • Greet customers appropriately. Treat all customers in a courteous manner.
  • Assists patients with kiosk sign-in, and ensures accuracy of same.
  • Contacts clients to obtain patient orders.
  • Handles customer inquiries.
  • Reads, understands, and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Employee Handbook, Quality Assurance Manual).
  • Performs basic clerical duties, i.e. filing, faxing, preparing mail, some data entry.

Job Qualifications

Required Work Experience:

  • One year customer service experience

Preferred Work Experience:

  • Keyboard/data entry and PC experience

Knowledge:

  • Medical Terminology helpful, not required

Education:

  • High School Diploma or Equivalent Required
Company DescriptionAbout A+
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.Company DescriptionAbout A+\r
Since being founded in 2002, A+ Consulting has grown at a rapid pace. We provide contract , contract to hire and direct hire solutions for IT, Technical Fields, Administrative and Finance Professionals.\r
Whether you’re a candidate looking for your dream job, or a hiring authority looking for your next top performing employee, contact the experts at A+ Consulting\r
A+ Consulting holds certifications as a Small Business and Minority Business Enterprise.

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