Hotshot Freight Dispatcher
3 weeks ago
The Logistics Hot Shot Dispatcher plays a pivotal role in orchestrating seamless freight transportation operations. Collaborating closely with truck drivers, colleagues, businesses, and clients, the Dispatcher ensures the efficient coordination of shipments from scheduling through to pick-up and delivery.
REQUIRED EXPERIENCE
- Require High School Diploma or Equivalent.
- At least 3 years’ experience in Hot Shot industry.
- At least 3 years’ experience in logistics and/or supply chain management
REQUIRED SKILLS / ABILITIES
- Ability to work independently or in a team setting.
- Must be able to effectively communicate, in English, both verbally and in writing.
- Excellent interpersonal, teamwork and customer service skills.
- Strong knowledge of dispatching, office procedures and basic paperwork processes.
- Must have excellent time management skills.
- Must have excellent organizational skills.
- Must be highly detail oriented.
- Must have advanced computer skills.
- Must be available and willing to work Monday through Friday, 7 am to 5pm. Saturday only if needed.
- Must have good experience in Microsoft Office.
- Dependable – attendance, being on time as well as being at work as expected is very important.
- Must be familiar with Hot Shot equipment and procedures.
ESSENTIAL FUNCTIONS
- Managing truck drivers’ schedules and routes.
- Scheduling freight to be picked up and delivered.
- Providing shipping details to customers.
- Reviewing logs of truck drivers.
- Documenting all calls, deliveries, routes and times for pickups and deliveries.
- Completing paperwork related to shipments, such as invoices.
- Handling customer complaints and inquiries.
- Negotiating rates and delivery timelines.
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