Hotshot Freight Dispatcher

3 weeks ago


Houston, United States Big Monster Logistics Full time
Job DescriptionJob Description

The Logistics Hot Shot Dispatcher plays a pivotal role in orchestrating seamless freight transportation operations. Collaborating closely with truck drivers, colleagues, businesses, and clients, the Dispatcher ensures the efficient coordination of shipments from scheduling through to pick-up and delivery.

REQUIRED EXPERIENCE

  • Require High School Diploma or Equivalent.
  • At least 3 years’ experience in Hot Shot industry.
  • At least 3 years’ experience in logistics and/or supply chain management

REQUIRED SKILLS / ABILITIES

  • Ability to work independently or in a team setting.
  • Must be able to effectively communicate, in English, both verbally and in writing.
  • Excellent interpersonal, teamwork and customer service skills.
  • Strong knowledge of dispatching, office procedures and basic paperwork processes.
  • Must have excellent time management skills.
  • Must have excellent organizational skills.
  • Must be highly detail oriented.
  • Must have advanced computer skills.
  • Must be available and willing to work Monday through Friday, 7 am to 5pm. Saturday only if needed.
  • Must have good experience in Microsoft Office.
  • Dependable – attendance, being on time as well as being at work as expected is very important.
  • Must be familiar with Hot Shot equipment and procedures.

ESSENTIAL FUNCTIONS

  • Managing truck drivers’ schedules and routes.
  • Scheduling freight to be picked up and delivered.
  • Providing shipping details to customers.
  • Reviewing logs of truck drivers.
  • Documenting all calls, deliveries, routes and times for pickups and deliveries.
  • Completing paperwork related to shipments, such as invoices.
  • Handling customer complaints and inquiries.
  • Negotiating rates and delivery timelines.


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