Street Medicine Patient Registration Specialist
4 weeks ago
SUMMARY
Responsible for processing registration and discharge of street medicine patients, appropriate placement of patients with providers, verifying insurance benefits, and making financial arrangements to ensure maximum reimbursement to Los Angeles Christian Health Centers. Responsible to collect all data needed to report to managed care health plans and assisting in making PCP changes. Will operate in both clinic and street medicine settings, working alongside street medicine health professionals to conduct registration processes in the field. Will also be responsible to coordinate transportation options, i.e. taxi, ride share for patients and also operate LACHC’s mobile medical van as needed. Must have excellent computer experience and customer service. Demonstrate Christ-like behavior and attitude in all job duties and responsibilities
ESSENTIAL DUTIES and RESPONSIBILITIES include:
· Greet all patients, community members and other staff in street medicine settings in a welcoming and trauma-informed manner
· Maintain patient flow at street medicine events and conduct outreach by coordinating closely with street medicine clinical staff
· Register all patients per registration protocols and collect all documentation
· Scan required documentation into eClinicalWorks per protocol when back in the office
· Follow protocol in informing RNs or providers immediately when clients are presenting urgent symptoms such as: chest pain, shortness of breath, acute abdominal pain, etc.
· Reviews and verifies patient coverage of insurance and financial data and computes the charges to be paid by the patient.
· Collects co-pays or deductibles prior to the patient being seen by the provider using established policies and procedures.
· Conducts PCP changes, insurance eligibility and linkages to enrollment and retention services as needed
· Provides information on DPSS, GR, SSI and other benefit-related information to patients
· Collects relevant health plan required demographic information and other data to report to health plans monthly
· Maintain and prepare daily scheduled appointments as needed
· Maintain a high accuracy rate when entering appropriate patient information into eClinicalWorks.
· Schedule follow-up appointments, if needed, before client departs
· Assist in calling for consult notes, hospital records or diagnostic imaging and results, as needed, when directed in street medicine settings
· Assist providers with clerical duties as needed in street medicine settings
· Manages necessary LACHC-related paperwork for clients
· Schedules appointments for clients, both in-clinic, appointments at LACHC like dental, optometry or mental health and specialty appointments and sends reminders, working closely with street medicine case managers.
· Works closely with medical staff to coordinate transport of patients to medical appointments using transportation services (e.g. Uber Health, Butterfli Transport)
· Drive LACHC’s mobile medical van as needed
· Manages inventory of taxi vouchers and bus passes used for patient distribution.
· Assist in maintaining office supplies.
· Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
· Professional and positive attitude
· Ability to multi-task; well-organized
· Computer literate
· Excellent verbal and written communication skills
· Bi-lingual Spanish (read and write) preferred
· Ability to understand and follow complex oral and written instructions
· Must be CPR certified
· Must have reliable transportation to travel between street medicine sites and clinic sites
· Must have valid driver’s license and pass driver background check
· Must have valid automobile insurance
· Must dress in business casual including wearing a blazer or suit when needed
COMPUTER SKILLS:
Require knowledge of office equipment. Preferred medical terminology and knowledge of ICD-9 codes and CPT codes. Experience with Microsoft Windows XP, Microsoft Access, Microsoft Excel and Microsoft Word useful.
LANGUAGE SKILLS
English and Spanish fluency preferred.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as totals, proportions and percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) required. Three months to one year of related experience and/or training, or equivalent of education and experience. Knowledge of medical procedures and practices helpful. Computer experience required.
WORK STATUS: Full-time, Non-exempt position. Medical, Dental and Vision with 403B Retirement Plan with employer match. Equal Opportunity Employer. Will consider candidates with criminal histories.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will be exposed to carriers of contagious diseases such as TB, AIDS and other Sexually Transmitted Diseases. The employee may have to deal with irate and irrational clients who may or may not be under the influence of mind-altering substances such as cocaine, marijuana, alcohol, etc.
Company DescriptionThe Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our 10 part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.Company DescriptionThe Los Angeles Christian Health Centers (LACHC) opened in 1995 with a handful of staff but a big vision to render hope and healing through healthcare to the thousands of homeless and low-income residents living in Los Angeles. Today, 180 staff members serve the County's most vulnerable populations from our two full-time health centers in Skid Row and Boyle Heights. We also provide comprehensive medical care at our 10 part-time satellite clinics hosted by our community partners throughout Downtown Los Angeles.
-
Los Angeles, California, United States Los Angeles Christian Health Centers Full timeJob DescriptionSUMMARYResponsible for handling registration and discharge of street medicine patients, placing patients with providers, confirming insurance benefits, and arranging finances for maximum reimbursement to Los Angeles Christian Health Centers. Also responsible for gathering necessary data for reporting to managed care health plans and assisting...
-
Patient Registration Specialist
7 days ago
Los Angeles, California, United States Option Care Full timePatient Registration Specialist - Remote CA page is loaded Patient Registration Specialist - Remote CA Apply locations Los Angeles - CA time type Full time posted on Posted 2 Days Ago job requisition id R26268 Extraordinary Careers. Endless Possibilities.With the nation's largest home infusion provider, there is no limit to the growth of your career.Option...
-
Rn Coordinator
7 days ago
Los Angeles, United States Martin Luther King, Jr. Community Hospital Full time*** MLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for conducting field-based outreach and nursing care to patients...
-
Director of Field
3 hours ago
Los Angeles, United States Los Angeles Christian Health Centers Full timeJob DescriptionJob DescriptionSUMMARYProvides oversight of LACHC’s field/street medicine program and MAT program. Provides direct patient care to street medicine patients. Ensures collaboration with external partners and health plans on street medicine priorities, ensuring access goals are met and trauma-informed care is given in the field. Works...
-
RN Coordinator
4 weeks ago
Los Angeles, United States Martin Luther King, Jr. Community Hospital Full timePOSITION SUMMARY MLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for conducting field-based outreach and nursing...
-
RN Coordinator
3 weeks ago
Los Angeles, United States Martin Luther King, Jr. Community Hospital Full timePOSITION SUMMARY MLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for conducting field-based outreach and nursing...
-
RN Coordinator
5 days ago
Los Angeles, United States Martin Luther King Jr. Community Hospital Full timePOSITION SUMMARY MLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for conducting field-based outreach and nursing...
-
Patient Registration Specialist
7 days ago
Los Angeles, United States Option Care Health Full timeExtraordinary Careers. Endless Possibilities. With the nations largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to...
-
RN Coordinator
4 weeks ago
Los Angeles, United States Martin Luther King Jr. Community Hospital Full timePOSITION SUMMARY MLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for conducting field-based outreach and nursing...
-
RN Coordinator
5 days ago
Los Angeles, United States MLK Community Healthcare Full timeJob DescriptionJob DescriptionJob DescriptionPOSITION SUMMARYMLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for...
-
Patient Registration
2 months ago
Los Angeles, United States Randstad North America, Inc. Full timeJob Posting: Healthcare Registration Specialist Location: Los Angeles, CA 90017 Shift: Monday - Friday, 8:30 am - 5:00 pm (No Weekends!) Position Summary: Are you ready to be the cornerstone of patient care in a vibrant healthcare environment? Join o Registration, Patient, Healthcare, Staffing
-
Patient Registration
3 weeks ago
Los Angeles, United States Randstad North America, Inc. Full timeJob Posting: Healthcare Registration Specialist Location: Los Angeles, CA 90017 Shift: Monday - Friday, 8:30 am - 5:00 pm (No Weekends!) Position Summary: Are you ready to be the cornerstone of patient care in a vibrant healthcare environment? Join o Registration, Patient, Healthcare, Staffing
-
RN Coordinator
4 weeks ago
Los Angeles, CA, United States Martin Luther King Jr. Community Hospital Full timePOSITION SUMMARY MLK Community Healthcare is seeking a Registered Nurse (RN) Coordinator/Street Medicine to be part of our MLKCH Street Medicine program (grant funded). This position is funded by a grant and will be for a period of 18 months. The RN Coordinator/Street Medicine will primarily be responsible for conducting field-based outreach and nursing...
-
RN Manager
4 days ago
Los Angeles, United States Wellness and Equity Alliance LLC Full timeJob Description Job Description Description: Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW),...
-
RN Manager
2 months ago
Los Angeles, United States Wellness and Equity Alliance LLC Full timeJob DescriptionJob DescriptionDescription:Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing...
-
RN Manager
7 days ago
Los Angeles, United States Wellness and Equity Alliance LLC Full timeJob DescriptionJob DescriptionDescription:Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing...
-
RN Manager
3 weeks ago
Los Angeles, United States Wellness and Equity Alliance LLC Full timeJob DescriptionJob DescriptionDescription:Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing...
-
Los Angeles, California, United States Randstad Full timeJob Posting: Healthcare Registration Specialist Location: Los Angeles, CA 90017 Shift: Monday - Friday, 8:30 am - 5:00 pm (No Weekends) Position Summary: Are you ready to be the cornerstone of patient care in a vibrant healthcare environment? Join our team as a Healthcare Registration Specialist. In this role, you'll excel at pre-registration and...
-
Patient Registration Specialist
4 weeks ago
Los Angeles, United States Option Care Enterprises, Inc. Full timeExtraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate...
-
Patient Registration Specialist
3 weeks ago
Los Angeles, United States Option Care Enterprises, Inc. Full timeExtraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate...
