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Service Sales Associate

2 months ago

San Jose, United States Mark III Construction Full time
Job DescriptionJob Description

Service Sales Associate

M3 Service is seeking a Sales Associate to drive growth across the East/South Bay Area in California. The Sales Associate will work in coordination with our sales, operations and special projects teams to proactively build relationships with customers and fuel the expansion of our mechanical, electrical and plumbing departments. The successful candidate for this role will self-perform, or assist in, the design, development, estimation, sale and handoff of projects, on-demand service agreements and maintenance agreements. He or she will also assist in cultivating opportunities for future service/special projects work by providing excellent customer service, networking with industry professionals and promoting the M3 Service brand at select industry events.

Requirements

Responsibilities:

  • Collaborate with sales teams to implement a successful business development strategy and customer pipeline
  • Conduct sales calls and meetings to generate new business, identify leads, and build on existing relationships
  • Focus sales efforts on acquiring owner direct customers with HVAC, electrical and/or plumbing needs
  • Potential sales avenues/revenue streams include: HVAC preventative maintenance, retrofit and upgrade, EV charging installations, electrical troubleshooting, repair and upgrades, plumbing installation and repair, hydro jetting, backflow testing, etc.
  • Establish, and meet, personal sales metrics
  • Work with M3 MEP and M3C to convert construction/components projects into future service opportunities for M3 Service
  • Network with industry professionals and key associations to develop business opportunities
  • Develop and maintain customer relationships to ensure long-term success
  • Independently, or in cooperation with M3 Service estimating teams, develop pricing estimates and proposals for current and prospective clients
  • When necessary, confer with M3 team members, engineers, architects, owners, and subcontractors on changes and adjustments to cost estimates and scope
  • Participate in post-job assessments to discuss lessons learned, review estimated projections versus actual job performance and compare job profitability to benchmarked metrics and expectations
  • Work with internal marketing team to develop content for sales presentations and marketing materials
  • Conduct job walks with potential clients, service technicians, estimators, subcontractors and other team members
  • Successfully negotiate preventative maintenance, project and on-demand service contracts with customers
  • Tee up and turn projects over to operations teams for execution
  • Act as a liaison between customers and internal teams ensuring clients requirements are met
  • Anticipate potential problems and be proactive in dealing with possible issues
  • Resolve customer concerns in a positive and efficient manner and maintain high customer satisfaction ratings
  • Promote the M3 Service brand
  • Other related duties as required and assigned

Qualifications:

  • Practical knowledge of mechanical, electrical, and/or plumbing systems
  • A desire to provide superior customer service and a hunger for success
  • Ability to work independently as well as within a team environment
  • Minimum three years of previous sales experience in a construction/service environment
  • Highly organized with excellent time management ability
  • Must possess a valid and clean lean driving record
  • Strong verbal, written, and interpersonal communication skills
  • Computer proficiency in Microsoft applications
  • Ability to develop and present proposals to potential customers, negotiate contracts and close deals
  • Effective analytical and problem-solving skills
  • Must be a self-starter
  • Professional presence
  • Proven track record of meeting established KPI’s and achieving sales targets

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Car Allowance
  • Fuel Cad
  • Laptop
  • Cell Phone Allowance
  • iPad

Salary Range: $80,000 to $110,000 DOE Plus Commission Structure

"Mark III Construction and its affiliated companies is an equal opportunity employer regardless of race, color, caste, sex, gender, age, sexual orientation, gender identity, gender expression, religion, marital status, genetic information, national origin, ancestry, citizenship, physical or mental disability, medical condition, protected veteran or military status, domestic violence victim status, political affiliation, or any other basis protected by federal, state, or local law."