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Funeral Assistant
4 months ago
We are willing to train a Spanish-speaking bilingual self-motivated individual who is willing to learn the mortuary business.
If you are a person who is not satisfied with simply building a career but wants to go home at the end of the day knowing they have made a profound and positive difference in people’s lives. Then take a look at our job opening. We may have your next GREAT OPPORTUNITY
Assisting in planning final needs is one of the most exciting and rewarding areas of funeral service. If you are seriously interested in this emerging career field, you owe it to yourself to join our family-owned funeral home. We are looking for a Funeral Assistant to join our family at Zapata Funeral Home.
Zapata Funeral Home stands for dedication to service in which each family is treated as if they were our family. This effort is evident in the way we will consider anything possible in order to meet the needs of the families we serve in arranging memorial and interment services.
Requirements
- This is an Entry Level position for a self-motivated individual capable of learning all facets of the mortuary business
- Must be able to speak Spanish
- Must be computer literate
- A PROFESSIONAL APPEARANCE and flexible availability are required
- Also required is a clean driving record
This support role performs various manual and office tasks in preparation for, during, and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, setting up memorial videos, creating memorial cards, greeting and escorting friends of the family, driving family members, and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.
JOB RESPONSIBILITIES
Funeral Services
· Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns
· Greet visitors, provide programs, answers questions, and provide funeral services information
· May serve as pallbearer
· May drive families to the cemetery site
· Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers
Office Assistance
· Courteously answer phones, screen callers, and take 'first call' information
· Notify staff members when appointments arrive and escort guests to the appropriate room
· Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
· Review a variety of documents for accuracy
· Data entry of document information into proprietary systems
· Receive deliveries
· Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom tasks
-set up a memorial video
Driver and vehicle maintenance
· Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to the destination which may include the family's residence, care center, or funeral home
· May transport the deceased to the funeral home
· Wash, vacuum, and clean vehicles to ensure vehicle is presentable
· Fuels vehicles as necessary; following safety guidelines and expenditure processes
MINIMUM Requirements
Education
· High School Diploma or equivalent
Certification/License
· Valid state-issued driver's license with an acceptable driving record
Experience
· No prior work experience required
Knowledge, Skills, and Abilities
· Ability to follow instructions given over the phone or in person
· Ability to use personal computer and type
· Ability to work and communicate effectively with others
· Ability to work with kindness and compassion for the deceased and their families
· Ability to maintain composure in challenging situations
· Good verbal and written communication skills
· Ability to maintain confidentiality
· Ability to work with colleagues to accomplish tasks
· Ability to work evenings and weekends
· Ability to lift up to 50 pounds; push/pull up to 200 pounds
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
· Work indoors and outdoors during all seasons and weather conditions
· Professional Dress is required when in contact with families
· Drive company-owned vehicles, with and without passengers, in surrounding communities with varying traffic conditions
Work Postures
· Frequent, continuous periods of time standing, up 6 hours per day
· Climbing stairs to access buildings frequently
Physical Demands
· Ability to lift up to 50 pounds; push/pull up to 200 pounds
· Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage
Work Hours
· Working beyond "standard" hours, including weekends, nights, and holidays
· Local travel
Compensation:
Salary: $16.00 to $20 an hour
Benefits: After the probation period eligible for 401(k) and sick leave