Operations Manager
3 weeks ago
Role Description
This is a full-time on-site role for an Operations Manager at NK Floors LLC. The Operations Manager will be responsible for overseeing day-to-day operations and ensuring the smooth functioning of the company. They will manage inventory, supervise staff, coordinate with vendors and clients, and implement and maintain efficient processes. The Operations Manager will also be involved in running the warehouse, maintaining quality control in installations, and working with customers.
Qualifications
- Strong organizational and leadership skills
- Excellent problem-solving abilities
- Experience in operations management or a related field
- Knowledge of inventory and supply chain management
- Ability to work well under pressure and meet deadlines
- Excellent communication and interpersonal skills
- Attention to detail and commitment to quality
- Experience in the flooring industry is a must
- Cares for in-home consultations and can measure a home
- Experience in sales
- Able to drive a forklift
- Care for all inventory and ordering for the shop
- Schedule installations with crew and customer
- Conduct job site visits to ensure quality control measures are taken
- Be sure that all team members are following through with communicating by emails, texts, and phone calls
- Help resolve any unresolved problems between install crews and dissatisfied customers
- Oversees all positions within the company to ensure all roles carry out the correct responsibilities and processes.
- Sees that each role and team within the company is following through the Core Values
- Build and maintain positive relationships between customers, installation teams, and staff.
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