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Freight & Customer Care Specialist

2 months ago

Garland, United States Geomet Recycling Full time $24 - $28
Job DescriptionJob Description

GEOMET Recycling, A Passion for Recycling, People, and Making the World a Better Place.

Become a valued member of our team and find your new home with GEOMET Recycling. We value honesty, loyalty, and professionalism above all else.

Why GEOMET?

Above all, GEOMET supports the belief that each and every team member adds to the overall success of our company. As a family-owned operation, the camaraderie, sense of community, and positive work environment is evident from the start. With a career at GEOMET—you have more than a job—you have a family.

GEOMET offers a competitive salary and a comprehensive benefit package to include:

  • Health and Welfare benefits (medical, dental, vision)
  • Company Paid Term life
  • Disability Benefits
  • Paid Time Off/Floating Holidays
  • 401k Employer Match
  • Employee Assistance Program

GEOMET is seeking to fill the position of Freight & Customer Care Specialist. This full-time, on-site position will require you to provide excellent customer service, IB & OB dispatching, account management, planning of drayage and freight brokerage. You will work closely with our clients and carriers to ensure smooth and efficient transportation of goods.

Key Responsibilities:

  • Coordinate Shipments: Manage and oversee the transportation of goods from suppliers to customers, including scheduling, routing, and tracking shipments.
  • Customer Service: Provide excellent customer service by addressing inquiries and resolving issues to ensure customer satisfaction.
  • Supplier and Carrier Management: Develop and maintain relationships with suppliers and transportation providers to ensure reliable and cost-effective service.
  • Documentation and Compliance: Prepare and review shipping documents, including bills of lading, invoices, and customs paperwork. Ensure compliance with local, national, and international regulations.


Qualifications:

  • Education: Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration and/or 3 years of relevant work experience.
  • Experience: Minimum 2-3 years of experience in freight planning or a related role. Prior experience at a TL or LTL carrier is a plus.


Skills:

  • Strong organizational and a high level of accuracy.
  • Effective communication skills, including writing, speaking, and interpersonal skills.
  • Critical thinking and problem-solving abilities.
  • Knowledge of transportation regulations.
  • Scheduling freight movement experience.
  • Demonstrates a professional and ethical demeanor.
  • Ability to multitask and work in a fast-paced environment.
  • Good collaboration and team working abilities.
  • Ability to take direction well and great follow-through.
  • Bilingual (Spanish) is a plus.