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Zipline and Adventure Tour Guide

3 months ago


Buellton, United States Highline Adventures Full time
Job DescriptionJob Description

NOW HIRING Zipline Tour Guide and Adventure Course Guide

Start Date: TODAY

Location: Highline Adventures - 700 E HWY 246 Buellton, CA 93427

Reports to: Operations Manager, Crew Leaders

Schedule: Part Time or Seasonal positions available

 

Are you looking for a thrilling job with flexible scheduling? Do you want to spend your day outside having adventures instead of being cooped up inside all day? Looking to work with a fun team that promotes a healthy lifestyle and positivity? If so, our Zipline Guide and Adventure Course Tour Guide position is the one for you

 

Highline Adventures is looking for enthusiastic individuals who enjoy spending time outdoors and interacting with new people every day. As a tour guide you will be specially trained to educate, guide and assist guests through the zipline course and an aerial ropes course. You will be responsible for instructing guests on safety guidelines, fitting them with safety gear and ensuring positive, memorable experiences. The ideal candidate is charismatic, friendly, reliable and able to engage with all guests.

 

About Highline Adventures:

Highline Adventures is a leading outdoor recreation company that offers thrilling and memorable experiences in California's Santa Ynez Valley. With some of the longest and fastest ziplines in the state, our zipline tour offers breathtaking views over the valley and our protea flower fields. Our Adventure Park, featuring 65+ challenges at heights up to 60 feet above the ground, provides a fun and challenging way to get outside and enjoy the beauty of the oak grove. Our commitment to safety, innovation, and community is at the heart of everything we do, and we are dedicated to providing a safe and enjoyable experience for families, tourists, and groups. Whether you're seeking a fun family adventure or an exciting group outing, Highline Adventures has something for everyone. Come experience the thrill of the outdoors with Highline Adventures.

 

Our mission at Highline Adventures is to provide a safe, thrilling, and memorable outdoor recreation experience for families, tourists, and groups. We are dedicated to connecting our community to the outdoors and creating fun and exciting adventures that will leave a lasting impression. Our commitment to safety, innovation, and community sets us apart and drives us to provide the best possible experience for our guests.

 

Qualifications:

  • Must complete course training (paid) and pass fitness for duty test prior to working first shift

  • Current First Aid and CPR, or completion within first 30 days

  • Must be comfortable speaking in front of large groups and interacting with a diverse clientele (locals, families, school groups etc.).

  • Must demonstrate excellent decision making skills, ability to multitask, and be able to remain calm under pressure.

  • Must display an outgoing and friendly attitude both with guests and other employees to promote a positive work environment and memorable customer experience.

  • Must be a strong team player and communicate well with coworkers and management.

  • Experience on ziplines, aerial courses and climbing is an asset.

  • Experience working in the tourism or customer service industry is an asset.

  • Working toward a University or College degree in a related field is an asset.

  • Must be able to work rain or shine, and on weekends/holidays.

  • Must be proficient in English. Second language strongly desired.

  • Must be able to perform the physical aspects of the job (lifting, bending, climbing, standing, hiking for extended periods of time).

  • Must be able to lift at least 50 lbs.

  • Must be at least 18 years of age.

 

Responsibilities:

  • Greet guests as they arrive on the site, answer questions about reservations and the course.

  • Educate guests on the natural surroundings; geographical location, local history, flora, fauna, coastal climate, vista landmarks.

  • Outfit guests with harnesses and helmets. Ensure proper fit and wear.

  • Relay all safety instructions to guests in a clear and concise manner.

  • Guide guests through aerial ropes/zipline courses, ensure guest safety, and monitor each guest’s experience while on course.

  • Routinely practice/perform zipline retrievals and rescues. Redirect guests through the aerial course as needed to help control flow of traffic through each course.

  • Ensure proper set up and use of all gear. Clean gear after use.

  • Complete routine equipment and course inspections - bring any safety/maintenance concerns to the attention of the Site Managers.

  • Fill out inspection forms after being trained to do so.

  • Assist with site clean up and maintenance.

  • Follow emergency first aid protocols and be comfortable performing First Aid.

  • Work well with other guides to create a cohesive work environment dedicated to providing a memorable customer experience.

  • Attend specific training when hired, and regularly throughout employment.

  • If cross trained as a driver: responsibilities include driving 4x4 Hummer loaded with passengers and equipment on sloped dirt roads.

  • All other job duties/assignments that management deems are appropriate and necessary.

  • Regular and timely attendance is an essential function of every position at our company.

 

Drug and Alcohol Testing:

If offered the position, new hires will be subject to a pre-employment drug screening. Due to the position's safety requirements, all employees will be subject to random drug and alcohol testing throughout employment. Highline Adventures has a zero tolerance drug and alcohol policy.

 

Availability:

Shifts available Monday through Sunday. Full time, Part time, and Seasonal hours available. Weather permitting.

 

Compensation:

Starting training pay for Zipline Guides is $18/hr, and $16/hr for Adventure Course Guides. Pay rate increases after higher training levels acquired.

 

Benefits:

  • Holiday Pay

  • Paid Vacation Time (full time employees only)

  • Retirement Savings options (full time employees only)

  • In-house Zipline Training transferable to other locations around the world

  • In-house CPR and First Aid Certification offered

  • Opportunity to work with a brand new crew that is equally focused on guest experiences and a positive, health-forward work culture

  • Employee discounts

  • Use of onsite recreational facilities

  • Direct deposit available

 

Equal Opportunity Employment:

We are committed to maintaining a work environment which is free from discrimination. It is offensive to abuse another person’s dignity through ethnic, racist or sexist slurs, or other derogatory or objectionable conduct.

 

Company DescriptionHighline Adventures is an up-and-coming Adventure Park located outside Buellton, CA. This outdoor wonderland features 3 of the largest, fastest ziplines in California and a top of the line aerial ropes course for visitors from all walks of life to push their limits in a fun and enriching outdoor environment. Let's build a brand new team together that encourages others to unplug and get outsideCompany DescriptionHighline Adventures is an up-and-coming Adventure Park located outside Buellton, CA. This outdoor wonderland features 3 of the largest, fastest ziplines in California and a top of the line aerial ropes course for visitors from all walks of life to push their limits in a fun and enriching outdoor environment. Let's build a brand new team together that encourages others to unplug and get outside