Customer Service Specialist

1 week ago


Altoona, United States EZToUse.com by Ogden Directories Inc. Full time
Job DescriptionJob Description

We are seeking a Customer Service Specialist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionEZToUse Digital Media Services offers a wide array of digital services to help businesses and organizations reach their target audience online. We provide multiple online media services such as custom built websites with search engine optimization, social media management, local listings, online review management, e-commerce solutions, search engine marketing campaigns, programmatic targeting campaigns, and much moreCompany DescriptionEZToUse Digital Media Services offers a wide array of digital services to help businesses and organizations reach their target audience online. We provide multiple online media services such as custom built websites with search engine optimization, social media management, local listings, online review management, e-commerce solutions, search engine marketing campaigns, programmatic targeting campaigns, and much more

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