USG Customer Service Representative

4 weeks ago


Garden City, United States NorcaTec Full time
Job DescriptionJob Description

Job Summary

We are seeking an experienced Customer Support Person who is a people person, upbeat and personable to work within our 5 person USG department.  Includes downloading solicitations, reading & entering them into our ERP system.  Creating Vendor RFQ's and associated checklists, entering pricing and final quote preparation. You will be responsible for reading and verifying data once the contracts are returned and supporting the contract review process. Position also requires resolving issues with customers and vendors, preparing email communication as well as telephone follow-up for status updates to assure on time delivery. We prefer candidates who have at least two years of contract management experience and must be able to work well under pressure, multi-task and meet customer deadlines.

Duties and Responsibilities

  • Heavy Data entry - quick and efficient.
  • Ability to troubleshoot, resolve issues and interact with USG and suppliers.
  • Interact & work well within our USG Small Business team and external business partners.
  • Support our quality team with incoming receiving quality discrepancies.
  • Monitor and escalate supplier, customer or internal issues.
  • Downloading reports and extract data for monthly sales meetings
  • Utilize ERP system to monitor contract deadlines and conditions to ensure due dates are met or extended.

Requirements and Qualifications

  • High school diploma or equivalent; bachelor’s degree preferred.
  • 2+ years of experience as a contract administrator, supply chain customer support, or similar role.
  • Proficient in Microsoft Office + Advanced Excel level, Power Point is desired.
  • Able to multitask, prioritize, and manage time efficiently.
  • Exceptional communication skills (written & verbal)
Company DescriptionNorcaTec is a diversified and expanding company in the Defense Industry supporting Aerospace, Naval and Land forces in the US and around the globe. The US Government's DOD is a key account managed by our Small Business Programs division and requires an additional CSR to support increasing transaction volumes.Company DescriptionNorcaTec is a diversified and expanding company in the Defense Industry supporting Aerospace, Naval and Land forces in the US and around the globe. The US Government's DOD is a key account managed by our Small Business Programs division and requires an additional CSR to support increasing transaction volumes.

  • Tawas City, United States USG Full time

    CONTINUOUS IMPROVEMENT LEAD Hourly payrate $31.26 per hour. Duties and Responsibilities of the Continuous Improvement Lead include: · Responsible for driving Continuous Improvement strategies and principles throughout the Plant · Ability to apply Continuous Improvement methodologies such as Lean Six Sigma and LEAN to systematically eliminate waste and...


  • Garden City, United States CareerBuilder Full time

    Customer Service Representative Chery Equipment Group Garden City, New York, United States (On-site) Company Details: Chery Group is a US distributor of globally recognized heavy equipment and industrial products. We are a growing and dynamic company with two distinct business divisions: Chery Equipment Group, specializing in the sales and rental of heavy...


  • Garden City, United States Reiff Management Solutions Full time

    Job DescriptionJob DescriptionThe consumer comes first within the customer service or hospitality industries and we wanted to take that mindset into every direction of our business and services. At Reiff Management Solutions, our Verizon Customer Service Representatives help the local neighborhoods by offering Verizon’s telecommunications products and...


  • Garden City, United States Reiff Management Solutions Full time

    Job DescriptionJob DescriptionAre you looking for a company that:Values its people by providing training and skill development?Has a winning culture with a team environment and friendly competition?Believes in promoting from within based on results, not seniority?We believe that our Sales & Customer Service Representatives are the key to our success, so we...


  • Garden City, United States Prompt Innovations, Inc. Full time

    We are a national leading customer acquisition and consulting agency based in Valley Stream, New York. We specialize in creating customer service strategies that prioritize consumers' wants and needs, and we are driven by a desire to provide lasting, iconic customer experiences. This demands a special kind of Verizon Customer Service Representative - one who...


  • Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...


  • Oklahoma City, United States D3S Service Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offVision insuranceLocation: 501 N Meridian Ave #108 Oklahoma City, OK 73107Position Type: Full-timeCompany Overview:D3S Service is a dynamic appliance repair company dedicated to providing exceptional products/services and ensuring customer satisfaction. We...


  • Garden City, United States Prompt Innov. Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Prompt Innovations. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...


  • Garden City, United States Prompt Innov. Full time

    The consumer comes first within the hospitality industry and that is no exception at Prompt Innovations. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...


  • Garden City, United States Arena Management, Inc. Full time

    We provide some of the most cutting-edge customer service and sales services to all of our name-brand, household clients. We are always looking for a way to maximize our ROI and provide high-quality service. Due to a new partnership with Verizon and their Fios technology, we have seen rapid growth and are in immediate need of a lively and team-oriented Entry...


  • Garden Grove, United States Experiential Group Full time

    Job DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative  team...


  • Garden Grove, United States Experiential Group Full time

    Job DescriptionJob DescriptionWhen you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then our Entry Level Customer Service Representative team is the place for you. If you want to join an Entry Level Customer Service Representative  team...


  • Garden City, United States The Town Agency, Inc Full time

    **Job description** We are a family insurance agency since 1968 with 10 great employees. We need an additional personal lines customer service representative to service our home and auto clients. **Responsibilities**: - Quote new homeowner and automobile insurance policies - Service existing homeowner and automobile clients - Make changes to homeowner and...


  • Garden City, United States The Town Agency, Inc Full time

    **Job description** We are a family insurance agency since 1968 with 10 great employees. We need an additional personal lines customer service representative to service our home and auto clients. **Responsibilities**: - Quote new homeowner and automobile insurance policies - Service existing homeowner and automobile clients - Make changes to homeowner and...


  • Garden City Park, United States Coffee Distributing Corp Full time

    **POSITION: CUSTOMER SERVICE REPRESENTATIVE** Acts as liaison between the company and its’ customers to retain business and resolve problems in a high call volume and fast-paced environment! Bi-lingual a big plus! **ESSENTIAL DUTIES & RESPONSIBILITIES**: - Answer calls into customer service to determine the action that should be taken with each call. -...


  • League City, United States Weeks Service Company Full time

    Weeks Service Company is growing again! We are seeking a highly skilled Customer Service Representative to join our team at our League City, TX location. Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our...


  • Garden City, United States AC New York Inc Full time

    Our rapidly growing firm is seeking a professional, profoundly ambitious, and driven Customer Support Representative to be a part of our team as we build and develop our market share in the NYC area. If you’re looking to ignite your career with a company that develops its managers and leaders from within, then our Customer Support Representative team is...


  • Garden City, United States Prompt Innov. Full time

    We are hiring an Energetic Full-Time Entry-Level Customer Account Representative: Our company is a culture-forward business management firm where we put our team members first. We pride ourselves on our inclusive business model, welcoming professionals from all walks of life. This diversity within our Customer Account Representative team has enriched our...


  • Garden Grove, United States Saint-Gobain Full time

    **Customer Service Representative** ****Position Description**** **Job Summary** **Accountability Objective:** Daily execution of day-to-day tasks involving customer account activities for the Garden Grove business as assigned by Customer Service Manager. **Nature of Scope:** Management of designated customer accounts & relationships. Process sales order...


  • Garden Grove, United States Saint-Gobain Full time

    **Customer Service Representative** ****Position Description**** **Job Summary** **Accountability Objective:** Daily execution of day-to-day tasks involving customer account activities for the Garden Grove business as assigned by Customer Service Manager. **Nature of Scope:** Management of designated customer accounts & relationships. Process sales order...