Inside Sales

Job DescriptionJob Description

You will be responsible for providing exceptional service to our valued clients. In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and generate complex quotes. The candidate must have a positive attitude, be a good communicator, and have the technical skills to provide timely and accurate solutions to customers’ applications. Experience using manufacturers’ selection software and troubleshooting technical problems is a plus. Candidate must be a detail-oriented problem solver and a positive team player. Training will be provided on all portals, selection software, order entry program, and all other technical duties.

Qualifications:

• · Knowledge of commonly used concepts, practices, and procedures within the pump industry
• · Excellent organizational skills and multi-tasking abilities
• · Computer literacy and competency with Windows based programs and Microsoft Office
• · Effective communication skills
• · Problem solving and analytical skills.
• · Positive attitude in a fast-paced work environment
• · B.S. Mechanical Engineering or equivalent H.S. Diploma with mechanical aptitude and experience
• · Sales experience a plus

Responsibilities / Job Description:

• · Proper selection and sizing of pumps and related equipment using provided selection programs.
• · Review bid specifications and requests for quotes
• · Develop quotations for new pumps, related equipment, parts, and repairs.
• · Create sales packages and support documentation for projects.
• · Enter orders internally and with various equipment manufacturers.
• · Purchasing of pumps, parts, and materials
• · Interact with suppliers, vendors, colleagues, and customers maintaining professional poise.
• · Provide trouble shooting problem solving technical support to meet customers’ requirements.
• Maintain expert level of product knowledge.
• Maintain accurate records of accounts, opportunities, quotes, projects, contacts, and correspondence.
• · Answer phones in a professional manner and offer exceptional customer service.
• · Support outside and inside sales

Compensation:

• · Full time salary position
• · Competitive salary based on experience.
• · 401K savings plan with company match
• · Major medical including prescription plan compensation
• · Long term disability insurance
• · 10 Paid holidays
• · 5 Flex-time days
• · Continuous safety and educational training

Company DescriptionMetro Pumps & Systems, Inc. is a distribution, engineering, and service company whose staff consists of engineers, sales, customer service, project managers, machinists, mechanics and administrative personnel. As a combined group, we offer years of experience in supplying rotating equipment and services. We have invested in education, training, and technology to ensure our staff is prepared to meet our customers’ requirements. Our problem-solving experience separates us from the competition.Company DescriptionMetro Pumps & Systems, Inc. is a distribution, engineering, and service company whose staff consists of engineers, sales, customer service, project managers, machinists, mechanics and administrative personnel. As a combined group, we offer years of experience in supplying rotating equipment and services. We have invested in education, training, and technology to ensure our staff is prepared to meet our customers’ requirements. Our problem-solving experience separates us from the competition.

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