Program Manager

7 days ago

Maitland, United States COPILOT Full time
Job DescriptionJob Description

Program Manager with Hub Experience - NEEDED ASAP

Excellent Opportunity at a Growing Company

Bring your program management, coordination, attention to detail, and/or insurance skills to an innovative, team-oriented, healthcare hub services company Join our friendly and supportive team and make a positive difference Seeking people with excellent experience in/with pharmacy, health insurance, hubs, medical billing, and/or medical doctor’s offices as we continue to grow

Qualifications:

  • 3-5 years’ experience in healthcare management and leadership, required.
  • 3-5 years' experience in the medical/healthcare or insurance field (i.e. hub services, pharmacy, doctor's office, hospital administration, health plan member services, etc.), required.
  • Bachelor of Science degree in Business or Healthcare Management, preferred.
  • 3-5 years’ experience with a successful track record in a prior sales, account management, business development, and/or contracting role, preferred.
  • Sales, marketing, and/or account management experience for a healthcare hub services, specialty pharmacy or specialty pharmaceutical manufacturer, preferred
  • Contracting and negotiation experience, with understanding of the pharmaceutical manufacturer world, preferred.
  • Experience selling to key decision makers- C Level and Director Level, a plus.
  • Strategic and tactical ability, able to help develop and execute business plans.
  • Strong project management background.
  • Excellent verbal and written communication skills, plus highly effective presentation skills.
  • Superior level of customer service, interpersonal skills, and highly effective in working objectively with a diverse group of people.
  • Understanding of program operations and interdepartmental functions.
  • Excellent verbal/written communication skills, self-discipline, and attention to detail.
  • Strong computer skills, and the ability to learn existing and new program software systems.
  • Ability to define problems, collect data, establish facts and provide practical solutions.
  • Must be a team player willing to accept organizational and team goals, and function with minimal supervision.
  • Ability to respond to common inquiries or complaints from customers, employees, or senior management.
  • Maintain HIPAA patient confidentiality, as well as discretion regarding proprietary company information.
  • Adaptable, able to shift gears and focus based on company and team needs.

Direct hire, full-time, onsite opportunity at our corporate headquarters in Maitland, FL.

We care about the safety and well-being of our team. We are mindful of safety precautions, following local government and CDC guidelines.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CASE MANAGER

Essential Functions:

  • Facilitate the development of relationships with pharmaceutical manufacturers through strategic interaction with upper management and key decision-makers.
  • Coordinate with clients to ensure the delivery of mutually beneficial services.
  • Support the creation and implementation of business development strategies for healthcare hub services programs.
  • Represent clients internally and coordinate with other departments to implement client systems, complete projects, and address ongoing service needs.
  • Support regional and national accounts with exceptional customer service.
  • Act as a dedicated resource for large or complex accounts.
  • Produce marketing presentations to maximize interest in program services.
  • Assist in growing existing assigned business contracts.
  • Maintains the business rules document and ensures that all program staff are trained to meet the requirements.
  • Assures that the program and program staff are meeting key SLAs as dictated by business rules.
  • Support the implementation of launches and processes for new programs and services.
  • Communicate with pharmaceutical manufacturer clients and their sales representatives as needed.
  • Coordinate and participate in conference calls with manufacturer partners.
  • Travel for client meetings, business, or industry events on an occasional basis.
  • Keep up-to-date with changes in program services and guidelines.
  • Pursue continuing education programs appropriate to job responsibilities.
  • Perform other duties as assigned by the Director(s) of Operations and Performance.

Hours:
Monday-Friday, commonly needed shifts are 9:30 AM-6:00 PM, 10:30 AM-7:00 PM, or 11:30 AM - 8:00 PM. Other shifts may be available between 8:00 AM and 8:00 PM, for full-time hours, based on team needs.

Compensation:

Starts at $60,000 annually. Offer based upon experience, education, interview process, etc. Position is benefits eligible.

Please apply with us today to learn more about this excellent opportunity

Company DescriptionOur innovative online solutions assist various members and groups within the healthcare industry. COPILOT is a growing, third party hub services company, a liaison between medical providers and health insurance companies. Our corporate headquarters is in Maitland, FL, and we also have teams in NY, AZ and multiple states. We provide exceptional customer service and assistance to clients, patients and doctors’ offices across the nation, and ultimately provide valuable services that help facilitate a patient’s treatment. Our team makes a positive difference every day​​​​​​Company DescriptionOur innovative online solutions assist various members and groups within the healthcare industry. COPILOT is a growing, third party hub services company, a liaison between medical providers and health insurance companies. Our corporate headquarters is in Maitland, FL, and we also have teams in NY, AZ and multiple states. We provide exceptional customer service and assistance to clients, patients and doctors’ offices across the nation, and ultimately provide valuable services that help facilitate a patient’s treatment. Our team makes a positive difference every day​​​​​​

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