Dental Front Office Assistant
2 weeks ago
Pediatric/General dental practice looking for an outgoing and reliable person to join our team
```Responsibilities```
- Greet and welcome patients and visitors in a professional and friendly manner
- Register patients by verifying their demographic and insurance information
- Schedule and confirm patient appointments using medical scheduling software
- Answer phone calls and respond to inquiries or direct calls to appropriate personnel
- Provide administrative support such as filing, faxing, and scanning documents
- Maintain patient confidentiality and adhere to HIPAA regulations
- Assist with medical administrative tasks as needed, including data entry and record keeping
- Collaborate with medical staff to ensure smooth patient flow and efficient front desk operations
```Requirements```
- Dental experience required
- Spanish/English required
- DENTRIX experience preferred
- Dental insurance knowledge preferred
- Previous experience in a similar role, preferably in a dental setting
- Strong customer service skills with the ability to handle patient inquiries and concerns professionally
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with medical scheduling software, such as Epic, is a plus
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of dental terminology and procedures is preferred but not required
- Ability to maintain composure in high-stress situations, such as handling emergency room patients
- Strong attention to detail and accuracy in maintaining patient records and information
This position offers competitive pay and benefits. If you are a dedicated individual with excellent communication skills and a passion for providing exceptional patient service, we encourage you to apply for the Dental Front Desk Receptionist position at our office.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 30 – 40 per week
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