Assistant General Manager

3 weeks ago


Beverly, United States UNA NADA LLC Full time
Job DescriptionJob DescriptionBenefits/Perks
  • Competitive wages
  • Career Growth Opportunities
  • Fun and Energetic Environment
Position: Assistant General Manager
Reports to: General Manager
Job Responsibilities: Total charge of the operation in the absence of the General Manager. Follow and support the direction from the GM. To include the duties as outlined below.
Duties:
1. SERVICE◦            Exceed guest expectations by ensuring flawless service.◦            Provide communication to the GM regarding feedback from guests.◦            Exhibits and maintains an excellent working knowledge of standard operating procedur◦            Expresses and documents feedback to service staff relating to performance◦            Heightens awareness of staff members about product sales and marketing.◦            Tracks trends in sold items to maintain an acceptable sales level.◦            Recognition and awareness of VIPs and special guests needs, likes and dislikes.2. OPERATIONS:◦            Effectively seats dining room and manages reservation book using business trends.◦            Conducts pre shift food and beverage tasting, taking action where appropriate.◦            Exhibits and maintains excellent working knowledge of computer system.◦            Maintains accurate wine, beer and liquor inventories.◦            Utilize liquor and beer order sheets.◦            Participates in month end inventory and communicates results to the Corporate Office.◦            Analyzes income statement and related notes and takes action where appropriate.◦            Exhibits and maintains excellent working knowledge of marketing plan and group even◦            Conducts all staff meetings in absence of GM.◦            Develops and maintains relationships with hotel concierge and other hotel staff.◦            Maintains and develops relationship with public relations firm. *Maintains an awareness and control of budgeted vs. actual expenses.

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